Case Studies Innovation is an Alliance with the Future

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	Innovation is an Alliance with the Future

Innovation is an Alliance with the Future

Technology Category	Analytics & Modeling - Predictive Analytics Analytics & Modeling - Real Time Analytics Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries	Software
Applicable Functions	Business Operation Quality Assurance
Use Cases	Predictive Maintenance Process Control & Optimization Supply Chain Visibility
Services	Data Science Services System Integration Training
Challenge	Siemens faced the challenge of managing and optimizing highly complex business processes across its global operations. With thousands of employees and numerous business operations, achieving transparency and efficiency was a significant hurdle. The company needed a solution to make processes transparent, identify potential areas of improvement, and reduce complexities. The goal was to streamline processes, reduce throughput times, cut costs, and increase customer satisfaction. Read More
About Customer	Siemens is a global powerhouse focusing on the areas of electrification, automation, and digitalization. With a history spanning over 170 years, Siemens is known for its innovative solutions and commitment to technological advancements. The company operates in more than 200 countries and employs approximately 351,000 people worldwide. Siemens is dedicated to driving digital transformation and Industry 4.0, leveraging cutting-edge technologies to enhance its operations and deliver value to its customers. Read More
Solution	Siemens partnered with Celonis, a software company specializing in process mining technology, to address its process optimization challenges. The collaboration began in 2011 when Siemens' audit department engaged with Celonis to find a solution for making processes transparent and identifying areas for improvement. Siemens established an internal unit called Process DAsh (Data Analytics smart handling) to provide business managers with active support in optimizing global processes. Celonis Process Mining technology was used to analyze diverse business processes, from purchasing and ordering logistics to production, order handling, and customer delivery. The technology provided real-time insights into actual processes, enabling the identification of bottlenecks, manual procedures, and inefficiencies. This allowed Siemens to systematically improve process inefficiencies and achieve end-to-end process transparency. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Predictive Analytics

Analytics & Modeling - Real Time Analytics

Functional Applications - Enterprise Resource Planning Systems (ERP)

Applicable Industries

Software

Applicable Functions

Business Operation

Quality Assurance

Use Cases

Predictive Maintenance

Process Control & Optimization

Supply Chain Visibility

Services

Data Science Services

System Integration

Training

Challenge

Siemens faced the challenge of managing and optimizing highly complex business processes across its global operations. With thousands of employees and numerous business operations, achieving transparency and efficiency was a significant hurdle. The company needed a solution to make processes transparent, identify potential areas of improvement, and reduce complexities. The goal was to streamline processes, reduce throughput times, cut costs, and increase customer satisfaction.

About Customer

Siemens is a global powerhouse focusing on the areas of electrification, automation, and digitalization. With a history spanning over 170 years, Siemens is known for its innovative solutions and commitment to technological advancements. The company operates in more than 200 countries and employs approximately 351,000 people worldwide. Siemens is dedicated to driving digital transformation and Industry 4.0, leveraging cutting-edge technologies to enhance its operations and deliver value to its customers.

Solution

Siemens partnered with Celonis, a software company specializing in process mining technology, to address its process optimization challenges. The collaboration began in 2011 when Siemens' audit department engaged with Celonis to find a solution for making processes transparent and identifying areas for improvement. Siemens established an internal unit called Process DAsh (Data Analytics smart handling) to provide business managers with active support in optimizing global processes. Celonis Process Mining technology was used to analyze diverse business processes, from purchasing and ordering logistics to production, order handling, and customer delivery. The technology provided real-time insights into actual processes, enabling the identification of bottlenecks, manual procedures, and inefficiencies. This allowed Siemens to systematically improve process inefficiencies and achieve end-to-end process transparency.

Impact #1	Siemens achieved maximum transparency in its business processes, from management overview to individual process stages.
Impact #2	The use of Celonis Process Mining allowed Siemens to reduce throughput times and cut costs while increasing customer satisfaction.
Impact #3	The technology enabled Siemens to identify and address process inefficiencies, such as bottlenecks and manual procedures.

Impact #1

Siemens achieved maximum transparency in its business processes, from management overview to individual process stages.

Impact #2

The use of Celonis Process Mining allowed Siemens to reduce throughput times and cut costs while increasing customer satisfaction.

Impact #3

The technology enabled Siemens to identify and address process inefficiencies, such as bottlenecks and manual procedures.

Benefit #1	Siemens achieved double-digit million-dollar savings in the last fiscal year through the worldwide application of Process DAsh.
Benefit #2	More than 2,500 active users of Process DAsh within Siemens AG.

Benefit #1

Siemens achieved double-digit million-dollar savings in the last fiscal year through the worldwide application of Process DAsh.

Benefit #2

More than 2,500 active users of Process DAsh within Siemens AG.

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Overview

Innovation is an Alliance with the Future

Operational Impact

Quantitative Benefit