EfficientIP
Case Studies
Improving ISP Customer Experience With Scalable High Performance DNS
Overview
Improving ISP Customer Experience With Scalable High Performance DNSEfficientIP |
Infrastructure as a Service (IaaS) - Cloud Computing | |
Telecommunications | |
Business Operation Quality Assurance | |
Cybersecurity Fleet Management Intrusion Detection Systems | |
Cloud Planning, Design & Implementation Services Cybersecurity Services | |
Operational Impact
Moving to a purpose-built solution has made DNS management far simpler for FusionNet. Work delegation of repetitive tasks is now possible, so responsibility can be given to other team members, freeing up valuable time for expert staff. | |
FusionNet staff are also less stressed when it comes to regulatory compliance, as the DNS Firewall solution keeps the list of forbidden domains always up to date by automatically synchronizing with the government feed. | |
Administrators now also have far better control over security policies, thanks to having enhanced visibility over the requests made to the DNS Firewall lists (using analytics on domains which have been visited). Security has therefore been strengthened, and troubleshooting made far easier due to the level of stats provided by the SOLIDserver. | |
Quantitative Benefit
Increased request-handling performance by over 300% | |
Reduced customer churn numbers | |
Eliminated DNS outages | |