NAVEX Case Studies Improved Performance Pays Off After First Audit

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	Improved Performance Pays Off After First Audit NAVEX

Improved Performance Pays Off After First Audit

NAVEX

Technology Category	Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries	Healthcare & Hospitals
Applicable Functions	Quality Assurance
Use Cases	Regulatory Compliance Monitoring Remote Asset Management
Services	Software Design & Engineering Services System Integration
Challenge	Eastern Idaho Regional Medical Center (EIRMC) was struggling with their manual policy management system. The process was time-consuming, costly, and inefficient. The hospital was spending over $14,000 per year on policy committee meetings alone. Additionally, the Joint Commission's evolving view of policy and procedure management increased the need for a more efficient system. The commission now expects organizations to not only have policies in place but to use these policies to drive their practice. This new requirement made it more important than ever for EIRMC to have their policies easily accessible, well-organized, and not in conflict with one another, which was difficult to achieve with their manual process. Read More
About Customer	Eastern Idaho Regional Medical Center (EIRMC) is the largest medical facility in the region. It is a modern, JCAHO-accredited, 331-bed full-service hospital located in Idaho Falls. The organization had been struggling with policy management, particularly with keeping policy binders current and effectively distributed to hospital employees. The policy committee meetings were costing the hospital more than $14,000 per year, in addition to the annual Joint Commission audits. The hospital was in need of a solution that could cut costs while increasing productivity and compliance. Read More
Solution	Chris Bliersbach, the hospital’s director of quality management, implemented NAVEX Global's PolicyTech policy management software at EIRMC. This software was chosen for its ability to automate and digitize their policy management processes, eliminate the costs of printing and minimize the time spent in costly meetings, and create an accessible hub where documents could be quickly organized, updated, and distributed to the EIRMC team. The software also had the ability to customize to EIRMC's own needs and current template, automate the review, approval, distribution, and archival flow of documents, and build quizzes right into the policies. The software was implemented to increase productivity and compliance, and to implement a common workflow. Read More Log in to view content
Contents

Technology Category

Functional Applications - Enterprise Resource Planning Systems (ERP)

Applicable Industries

Healthcare & Hospitals

Applicable Functions

Quality Assurance

Use Cases

Regulatory Compliance Monitoring

Remote Asset Management

Services

Software Design & Engineering Services

System Integration

Challenge

Eastern Idaho Regional Medical Center (EIRMC) was struggling with their manual policy management system. The process was time-consuming, costly, and inefficient. The hospital was spending over $14,000 per year on policy committee meetings alone. Additionally, the Joint Commission's evolving view of policy and procedure management increased the need for a more efficient system. The commission now expects organizations to not only have policies in place but to use these policies to drive their practice. This new requirement made it more important than ever for EIRMC to have their policies easily accessible, well-organized, and not in conflict with one another, which was difficult to achieve with their manual process.

About Customer

Eastern Idaho Regional Medical Center (EIRMC) is the largest medical facility in the region. It is a modern, JCAHO-accredited, 331-bed full-service hospital located in Idaho Falls. The organization had been struggling with policy management, particularly with keeping policy binders current and effectively distributed to hospital employees. The policy committee meetings were costing the hospital more than $14,000 per year, in addition to the annual Joint Commission audits. The hospital was in need of a solution that could cut costs while increasing productivity and compliance.

Solution

Chris Bliersbach, the hospital’s director of quality management, implemented NAVEX Global's PolicyTech policy management software at EIRMC. This software was chosen for its ability to automate and digitize their policy management processes, eliminate the costs of printing and minimize the time spent in costly meetings, and create an accessible hub where documents could be quickly organized, updated, and distributed to the EIRMC team. The software also had the ability to customize to EIRMC's own needs and current template, automate the review, approval, distribution, and archival flow of documents, and build quizzes right into the policies. The software was implemented to increase productivity and compliance, and to implement a common workflow.

Impact #1	The software has reduced costs and improved efficiency across the hospital.
Impact #2	The software has brought consistency to the complicated job of policy management.
Impact #3	The software has made it easier for the hospital to comply with the Joint Commission's requirements.

Impact #1

The software has reduced costs and improved efficiency across the hospital.

Impact #2

The software has brought consistency to the complicated job of policy management.

Impact #3

The software has made it easier for the hospital to comply with the Joint Commission's requirements.

Benefit #1	The hospital saved over $14,000 per year on policy committee meetings.
Benefit #2	The hospital was able to eliminate the costs of printing associated with at least 200 binders across the organization.

Benefit #1

The hospital saved over $14,000 per year on policy committee meetings.

Benefit #2

The hospital was able to eliminate the costs of printing associated with at least 200 binders across the organization.

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Overview

Improved Performance Pays Off After First Audit

Operational Impact

Quantitative Benefit