Benchmark Gensuite Case Studies Implementing a Globally Successful Digital EHS&S Platform
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Implementing a Globally Successful Digital EHS&S Platform

Benchmark Gensuite
Platform as a Service (PaaS) - Connectivity Platforms
Platform as a Service (PaaS) - Data Management Platforms
Glass
Discrete Manufacturing
Quality Assurance
Process Control & Optimization
Supply Chain Visibility
Cloud Planning, Design & Implementation Services
System Integration
The company, a global player in the glass and ceramic materials industry, was experiencing rapid growth and expansion. This growth brought about the need for standardization of processes to improve operational efficiencies, increase data integrity and reporting consistency, and ensure scalability to match the company's global growth. The company also needed a platform that would facilitate effective collaboration and communication across business segments. However, as the company grew, functions became more disconnected and departments became more siloed without the help of technology. The company was in search of a digital platform that could address these challenges.
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The customer is a global company in the glass and ceramic materials industry. The company is dynamic and embraces the ethos of business growth, continuous innovation, and global expansion. The company has operations across more than 100 sites around the world and has a company size of $11.4 billion (USD). The company's global expansion and continuous growth have driven the need for a digital EHS&S platform that can improve operational efficiencies, increase data integrity and reporting consistency, and scale to match the company's continuous global growth.
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The company chose Benchmark ESG | Gensuite as their digital platform solution. The platform was selected for its configurable software that supports the requirements of regulatory agencies across the world, its ability to replace multiple providers with a single, powerful and unified solution, and its quick and effective implementation. The Benchmark team worked closely with the company's EHS&S leadership team to target the suite of application modules that would meet their digital platform and transition objectives. The team then focused on defining and implementing the specific application configurations that would address both global and regional program standardization drivers within these modules, as well as the needs of business segments and key sites for process execution and workflow. The Benchmark team enabled the following solution suite to be ready for user acceptance testing (UAT), final self-service configuration, and deployment readiness in Phase 1 of the launch: Action Tracking System, Incidents & Measurements, Sustainability Reporting/Environmental Metrics, and Industrial Hygiene.
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Common platform for team communication & collaboration
Improved ownership, transparency and accountability
Data quality, integrity and security
Over 300 users trained in Phase 1 global deployment
Over 700 activities performed within the platform demonstrating rapid adoption and user engagement
Increase of 21% in active users and 300% in activities in the following 3 months
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