DocuWare Case Studies Imlek Digitizes Administration Processes with DocuWare

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	Imlek Digitizes Administration Processes with DocuWare DocuWare

Imlek Digitizes Administration Processes with DocuWare

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Technology Category	Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries	Food & Beverage
Applicable Functions	Business Operation
Use Cases	Regulatory Compliance Monitoring Remote Collaboration
Services	System Integration
Challenge	Imlek, the largest dairy producer in the Balkan region, was facing challenges with its paper-based business processes. Documents such as supplier invoices, contracts, and other receipts were physically transported between individual production sites and their headquarters in Belgrade on a weekly basis. This resulted in numerous inconsistencies and delays in approval and payment, especially when processing incoming A/P invoices. Employees at both the head office and at the individual branches found it extremely difficult to trace the documents. Once the documents were sent out, there was no way for colleagues on site to search for individual receipts or information. Read More
About Customer	Imlek is the largest dairy producer in the Balkan region with over 80 different dairy products on the market. The company, based in Serbia, has been in operation for over 50 years and has always focused on expert personnel and continuous improvement of production processes. Imlek is an innovative company that relies on modern technology to streamline its operations. The company has multiple production sites and a headquarters in Belgrade. The company's administrative processes were primarily paper-based, leading to inefficiencies and delays in approvals and payments. Read More
Solution	Imlek implemented the DocuWare Document Management System (DMS) to digitize all their administration processes. The solution was implemented by an authorized DocuWare partner who set up about 130 digital workflows. The system automatically recognizes the type of document being stored and whether further processing steps are required. In the case of incoming invoices or contracts, the system defines the individual sign-off stages up to final processing, significantly increasing the transparency of internal process flows. The system also ensures that only authorized users can access confidential documents. Contracts and invoices approved or rejected with the help of digital stamps appear in the final step in the administration task lists, where final processing takes place. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - Data Exchange & Integration

Applicable Industries

Food & Beverage

Applicable Functions

Business Operation

Use Cases

Regulatory Compliance Monitoring

Remote Collaboration

Services

System Integration

Challenge

Imlek, the largest dairy producer in the Balkan region, was facing challenges with its paper-based business processes. Documents such as supplier invoices, contracts, and other receipts were physically transported between individual production sites and their headquarters in Belgrade on a weekly basis. This resulted in numerous inconsistencies and delays in approval and payment, especially when processing incoming A/P invoices. Employees at both the head office and at the individual branches found it extremely difficult to trace the documents. Once the documents were sent out, there was no way for colleagues on site to search for individual receipts or information.

About Customer

Imlek is the largest dairy producer in the Balkan region with over 80 different dairy products on the market. The company, based in Serbia, has been in operation for over 50 years and has always focused on expert personnel and continuous improvement of production processes. Imlek is an innovative company that relies on modern technology to streamline its operations. The company has multiple production sites and a headquarters in Belgrade. The company's administrative processes were primarily paper-based, leading to inefficiencies and delays in approvals and payments.

Solution

Imlek implemented the DocuWare Document Management System (DMS) to digitize all their administration processes. The solution was implemented by an authorized DocuWare partner who set up about 130 digital workflows. The system automatically recognizes the type of document being stored and whether further processing steps are required. In the case of incoming invoices or contracts, the system defines the individual sign-off stages up to final processing, significantly increasing the transparency of internal process flows. The system also ensures that only authorized users can access confidential documents. Contracts and invoices approved or rejected with the help of digital stamps appear in the final step in the administration task lists, where final processing takes place.

Impact #1	Business processes now run faster and more efficiently.
Impact #2	Both administrative staff and department managers save valuable time through digital document access, which can be used profitably from anywhere.
Impact #3	The solution also opens up a wide range of transparency and control options, which has significantly improved the company’s internal process security.

Impact #1

Business processes now run faster and more efficiently.

Impact #2

Both administrative staff and department managers save valuable time through digital document access, which can be used profitably from anywhere.

Impact #3

The solution also opens up a wide range of transparency and control options, which has significantly improved the company’s internal process security.

Benefit #1	Over 100 active users were processing around 4,000 documents per month – purely digitally.
Benefit #2	The authorized DocuWare partner set up about 130 digital workflows.

Benefit #1

Over 100 active users were processing around 4,000 documents per month – purely digitally.

Benefit #2

The authorized DocuWare partner set up about 130 digital workflows.

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Overview

Imlek Digitizes Administration Processes with DocuWare

Operational Impact

Quantitative Benefit