ILCo delivers superior reporting with QlikView and saves millions through improved forecasting and decision-making

ILCo, the Integrated Logistics Company, operates the Dalrymple Bay Coal Chain, a major coal supply chain made up of 14 stakeholders, including mining companies, rail and terminal operators, rail network manager and government agencies in the northern Bowen Basin part of central Queensland, Australia. The industry is responsible for millions of tonnes through coal exports and the smallest process improvements can lead to millions of dollars in savings. However, during ILCo’s first two years of operation it became apparent that there was a lack of transparency and understanding in how the 14 participants, who all rely on each other, work together. Each of the companies was collecting its own data and measuring what they believed was important. However, this didn’t take into account was important to the other participants. For example, rail operators were reporting on train cancellations whereas punctuality was important to their supply chain partners. In order for the coal chain to work as efficiently as possible a new, holistic approach was needed – one where the information collected and shared could be used for mutual benefit and profit.

ILCo is the independent operator of the Dalrymple Bay Coal Chain, a major coal supply chain made up of 14 mining companies, train line operators, logistics companies and government agencies in the northern Bowen Basin part of central Queensland, Australia. The industry is responsible for millions of tonnes through coal exports and the smallest process improvements can lead to millions of dollars in savings. To find those savings ILCo knew they needed to measure what was happening, share the information and then act on what they learned. However, during ILCo’s first two years of operation it became apparent that there was a lack of transparency and understanding in how the 14 participants, who all rely on each other, work together.