11:11 Systems Case Studies iland, now 11:11 Systems, and NordOps partner together to provide DRaaS and IaaS

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	iland, now 11:11 Systems, and NordOps partner together to provide DRaaS and IaaS 11:11 Systems

iland, now 11:11 Systems, and NordOps partner together to provide DRaaS and IaaS

11:11 Systems

Technology Category	Infrastructure as a Service (IaaS) - Backup & Recovery Infrastructure as a Service (IaaS) - Cloud Computing
Applicable Functions	Business Operation
Use Cases	Infrastructure Inspection Cybersecurity
Services	Cloud Planning, Design & Implementation Services System Integration
Challenge	NordOps, a Managed Service Provider (MSP) for wholesale distributors running Epicor’s Eclipse ERP software platform, faced several challenges. They had a ready customer base with a clear need for enterprise-class IT services like Infrastructure, Disaster Recovery, and Backup. However, they lacked the resources, both in terms of time and money, to build their own solutions. Additionally, they lacked name recognition and expertise in the Disaster Recovery (DR) space. Many of their customers, despite being large in terms of revenue, had limited IT understanding and therefore limited resources for their IT budget. The rise of ransomware and cybercrime prompted many companies using the ERP software to seek solutions like real-time Disaster Recovery or more reliable backups. Read More
About Customer	NordOps is a Managed Service Provider (MSP) that provides premium, enterprise-class IT services to wholesale distributors of any size running Epicor’s Eclipse ERP software platform. Founded in 2016, it now serves over 200 customers across the US and Canada, growing rapidly year-over-year. With years of experience in IT architecture at Epicor, Oliver Aaltonen, one of the co-founders and owners of NordOps, identified an underserved market of wholesale distributors running Epicor’s Eclipse ERP software platform. Their access to enterprise-class, premium services IT like Infrastructure, Disaster Recovery and Backup were lacking. Aaltonen and his team created NordOps to step in and fill this void. Read More
Solution	NordOps partnered with 11:11 Systems to provide the expertise, infrastructure, and solutions they needed, like 11:11 Secure DRaaS with Zerto. This solution was fully compatible with Epicor’s Eclipse ERP software while also remaining cost-effective. The partnership allowed NordOps to focus on what it does best, while 11:11 Systems handled the DRaaS and IaaS solutions. The solution provided was flexible and scalable, with secure and fully accessible data. The technical support team was expert and patient, and there were no hidden fees or upcharges. This partnership has been in place since the launch of NordOps in 2016. Read More Log in to view content
Contents

Technology Category

Infrastructure as a Service (IaaS) - Backup & Recovery

Infrastructure as a Service (IaaS) - Cloud Computing

Applicable Functions

Business Operation

Use Cases

Infrastructure Inspection

Cybersecurity

Services

Cloud Planning, Design & Implementation Services

System Integration

Challenge

NordOps, a Managed Service Provider (MSP) for wholesale distributors running Epicor’s Eclipse ERP software platform, faced several challenges. They had a ready customer base with a clear need for enterprise-class IT services like Infrastructure, Disaster Recovery, and Backup. However, they lacked the resources, both in terms of time and money, to build their own solutions. Additionally, they lacked name recognition and expertise in the Disaster Recovery (DR) space. Many of their customers, despite being large in terms of revenue, had limited IT understanding and therefore limited resources for their IT budget. The rise of ransomware and cybercrime prompted many companies using the ERP software to seek solutions like real-time Disaster Recovery or more reliable backups.

About Customer

NordOps is a Managed Service Provider (MSP) that provides premium, enterprise-class IT services to wholesale distributors of any size running Epicor’s Eclipse ERP software platform. Founded in 2016, it now serves over 200 customers across the US and Canada, growing rapidly year-over-year. With years of experience in IT architecture at Epicor, Oliver Aaltonen, one of the co-founders and owners of NordOps, identified an underserved market of wholesale distributors running Epicor’s Eclipse ERP software platform. Their access to enterprise-class, premium services IT like Infrastructure, Disaster Recovery and Backup were lacking. Aaltonen and his team created NordOps to step in and fill this void.

Solution

NordOps partnered with 11:11 Systems to provide the expertise, infrastructure, and solutions they needed, like 11:11 Secure DRaaS with Zerto. This solution was fully compatible with Epicor’s Eclipse ERP software while also remaining cost-effective. The partnership allowed NordOps to focus on what it does best, while 11:11 Systems handled the DRaaS and IaaS solutions. The solution provided was flexible and scalable, with secure and fully accessible data. The technical support team was expert and patient, and there were no hidden fees or upcharges. This partnership has been in place since the launch of NordOps in 2016.

Impact #1	NordOps was able to focus on its core competencies, while 11:11 Systems handled the DRaaS and IaaS solutions.
Impact #2	NordOps customers with small IT budgets and big needs received cost-effective service.
Impact #3	The solution provided was flexible and scalable, allowing for growth and changes in the business.

Impact #1

NordOps was able to focus on its core competencies, while 11:11 Systems handled the DRaaS and IaaS solutions.

Impact #2

NordOps customers with small IT budgets and big needs received cost-effective service.

Impact #3

The solution provided was flexible and scalable, allowing for growth and changes in the business.

Benefit #1	NordOps has grown from zero customers to over 200 since its launch in 2016.
Benefit #2	None of NordOps customers running 11:11 Secure DRaaS with Zerto have been negatively impacted by ransomware.

Benefit #1

NordOps has grown from zero customers to over 200 since its launch in 2016.

Benefit #2

None of NordOps customers running 11:11 Secure DRaaS with Zerto have been negatively impacted by ransomware.

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Overview

iland, now 11:11 Systems, and NordOps partner together to provide DRaaS and IaaS

Operational Impact

Quantitative Benefit