DocuWare
Case Studies
IKEA Austria: Fast Grip on Paper Flood
Overview
IKEA Austria: Fast Grip on Paper FloodDocuWare |
Application Infrastructure & Middleware - Data Exchange & Integration Application Infrastructure & Middleware - Database Management & Storage | |
Retail | |
Inventory Management Supply Chain Visibility | |
Software Design & Engineering Services System Integration | |
Operational Impact
The workflow protocols created by DocuWare make it possible to reconstruct bookings and payment releases, so that the appropriate contact can be easily identified in case of inquiries. | |
All documents can be found directly from any workstation by a click of mouse. This makes it possible to answer questions from customers or suppliers immediately, without time consuming research in the paper filing cabinets. | |
Annotations and processing steps are electronically documented in the DocuWare File Cabinet. Because of this, employees can easily find information on transactions they have not processed themselves. | |
Quantitative Benefit
90% of the former filing costs can be saved. | |
The automatic filing process saves one to two hours of filing time per day. | |