Qlik Case Studies IHS Markit Enhances SAP User Experience with Qlik Gold Client

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	IHS Markit Enhances SAP User Experience with Qlik Gold Client Qlik

IHS Markit Enhances SAP User Experience with Qlik Gold Client

Qlik

Technology Category	Platform as a Service (PaaS) - Data Management Platforms
Applicable Industries	Finance & Insurance
Applicable Functions	Business Operation
Services	System Integration
Challenge	IHS Markit, a world leader in critical information, analytics, and expertise, was facing challenges in providing effective SAP user support due to the tightly controlled and audited nature of its SAP production system. The system required multiple layers of authorization to access any data, which often resulted in delays before access to production was granted. Prior to implementing Qlik Gold Client, Markit was manually creating, matching, and reviewing a massive amount of information to mimic production data in QA, which was proving to be an inefficient process. The company was looking for a solution that could reduce the excessive use of Firefighter access while still addressing compliance issues. Read More
About Customer	IHS Markit (Nasdaq: INFO) is a world leader in critical information, analytics, and expertise to forge solutions for the major industries and markets that drive economies worldwide. The company delivers next-generation information, analytics, and solutions to customers in business, finance, and government, improving their operational efficiency and providing deep insights that lead to well-informed, confident decisions. IHS Markit has more than 50,000 key business and government customers, including 85 percent of the Fortune Global 500 and the world’s leading financial institutions. Headquartered in London, IHS Markit is committed to sustainable, profitable growth. Read More
Solution	IHS Markit implemented Qlik Gold Client to enhance its SAP user experience with secure and accurate test data access. The solution allowed Markit to copy data exactly as it is in production, enabling the team to answer questions prompted by SAP users much more quickly and with less administration. Qlik Gold Client also enabled them to bring specific subsections of transactional data into QA from production, allowing his team to debug without all the admin and audit logging associated with their previous approach. Additionally, Qlik Gold Client can be used to take large data sets and reduce the number of development changes required. Read More Log in to view content
Contents

Technology Category

Platform as a Service (PaaS) - Data Management Platforms

Applicable Industries

Finance & Insurance

Applicable Functions

Business Operation

Services

System Integration

Challenge

IHS Markit, a world leader in critical information, analytics, and expertise, was facing challenges in providing effective SAP user support due to the tightly controlled and audited nature of its SAP production system. The system required multiple layers of authorization to access any data, which often resulted in delays before access to production was granted. Prior to implementing Qlik Gold Client, Markit was manually creating, matching, and reviewing a massive amount of information to mimic production data in QA, which was proving to be an inefficient process. The company was looking for a solution that could reduce the excessive use of Firefighter access while still addressing compliance issues.

About Customer

IHS Markit (Nasdaq: INFO) is a world leader in critical information, analytics, and expertise to forge solutions for the major industries and markets that drive economies worldwide. The company delivers next-generation information, analytics, and solutions to customers in business, finance, and government, improving their operational efficiency and providing deep insights that lead to well-informed, confident decisions. IHS Markit has more than 50,000 key business and government customers, including 85 percent of the Fortune Global 500 and the world’s leading financial institutions. Headquartered in London, IHS Markit is committed to sustainable, profitable growth.

Solution

IHS Markit implemented Qlik Gold Client to enhance its SAP user experience with secure and accurate test data access. The solution allowed Markit to copy data exactly as it is in production, enabling the team to answer questions prompted by SAP users much more quickly and with less administration. Qlik Gold Client also enabled them to bring specific subsections of transactional data into QA from production, allowing his team to debug without all the admin and audit logging associated with their previous approach. Additionally, Qlik Gold Client can be used to take large data sets and reduce the number of development changes required.

Impact #1	Qlik Gold Client has saved Markit numerous man-hours, as the team is now able to support its SAP users more efficiently with reduced access to the production environment.
Impact #2	The number of requests to access production has decreased overall.
Impact #3	The team no longer requires constant production access, freeing up considerable amounts of time.

Impact #1

Qlik Gold Client has saved Markit numerous man-hours, as the team is now able to support its SAP users more efficiently with reduced access to the production environment.

Impact #2

The number of requests to access production has decreased overall.

Impact #3

The team no longer requires constant production access, freeing up considerable amounts of time.

Benefit #1	30% reduction in the usage of Firefighter access

Benefit #1

30% reduction in the usage of Firefighter access

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Overview

IHS Markit Enhances SAP User Experience with Qlik Gold Client

Operational Impact

Quantitative Benefit