Nuvolo
Case Studies
Iconic Convenience Store Streamlines Operations with Nuvolo & ServiceNow
Overview
Iconic Convenience Store Streamlines Operations with Nuvolo & ServiceNowNuvolo |
Functional Applications - Computerized Maintenance Management Systems (CMMS) Platform as a Service (PaaS) - Application Development Platforms | |
Equipment & Machinery Retail | |
Field Services Maintenance | |
Inventory Management Retail Store Automation | |
Testing & Certification | |
Operational Impact
The operational results of the transformation have been significant. The convenience store now has a single platform for managing all types of service requests, which has greatly improved efficiency and automation. They have real-time visibility into vendor performance and can automatically generate reports. They are no longer blindly paying invoices, but instead process them efficiently and intelligently, cross-checking original work orders against vendor data and flagging discrepancies. The facilities team is also using vendor data to negotiate renewals, resulting in significant cost savings. The customer is also able to create logical preventative maintenance schedules by comparing repair history and warranty details against an asset. This, coupled with comprehensive vendor information, drives smart dispatch routing, making work more efficient and effective. | |
Quantitative Benefit
Saved $3 million per year in ticket re-routing costs | |
Handles approximately 1.2 million work orders per year | |
Monitors and maintains 1.2 million assets | |