IBM WebSphere messaging backbone quickly delivers transaction data to a central hub

The company, a large grocery retailer based in the United States, was facing a challenge with its data management. With operations spread out across numerous states, it was essential for the company to collect data in a timely manner from all of its stores to make informed decisions. The company’s application environment had to support the movement of a great deal of information so that more than 2,400 grocery stores could deliver information on sales and operations to a central hub on a daily basis. However, the company managed most of these communications in large batches. Each store transmitted its transaction logs to the corporate data warehouse once a day. These logs were then parsed for analysis. This batch processing method delayed analysis and hampered theft prevention efforts. The company wanted to improve the timeliness of these data transfers to improve access to accurate information for day-to-day operations such as customer service, supply chain management, and monitoring of over-the-counter drug sales.

The customer is a large grocery retailer based in the United States. The company operates more than 2,400 grocery stores across numerous states. Its brands include grocery, multi-department, convenience, and jewelry stores. The company employs more than 339,000 associates. The company's operations are spread out across numerous states, making it essential for the company to collect data in a timely manner from all of its stores to make informed decisions for the company as a whole. The company's application environment must therefore support the movement of a great deal of information so that more than 2,400 grocery stores can deliver information on sales and operations to a central hub on a daily basis.