Software AG Case Studies Hyundai drives up auto sales with webMethods

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	Hyundai drives up auto sales with webMethods Software AG

Hyundai drives up auto sales with webMethods

Software AG

Technology Category	Application Infrastructure & Middleware - API Integration & Management
Applicable Industries	Automotive
Applicable Functions	Business Operation Sales & Marketing
Use Cases	Inventory Management Supply Chain Visibility
Services	System Integration
Challenge	Beijing Hyundai Motor's Dealer and Customer Management System (DCMS) was facing issues with dealer engagement, leading to late, unreliable, and scattered data. The IT branch of Beijing Hyundai Motor, BHIT, decided to enhance the dealer system by building 11 new subsystems. However, the system interfaces weren't properly classified, leading to a drastic increase in server requests and system glitches. The company needed a solution that could enable real-time data synchronization with all 750 dealers and orchestrate regular batch processing and transmission. Read More
About Customer	Beijing Hyundai Information Technology (BHIT) is the IT arm of Beijing Hyundai Motor. BHIT provides IT operations and maintenance services, as well as software development and network planning and design for the FORTUNE 500 auto maker. The 80+ systems managed by BHIT are used by five Hyundai factories to manufacture 1.5 million vehicles a year. Managing 750 car dealers is no small task. Yet it’s exactly why Beijing Hyundai Motor needs a well-tuned Dealer and Customer Management System (DCMS). The system coordinates core transactions, such as vehicle ordering, sales leads, repairs and damage claims, and parts management, across the manufacturer’s vast dealer network. Read More
Solution	BHIT investigated solutions to resolve the interface problem and selected webMethods for its reliability, proven performance, and scalability. After setting up the production environment, BHIT started up four main data flow interfaces of webMethods: regular task scheduling, common web service, queue broadcasting, and asynchronous interfaces. This provided increased insight and control. For example, log and database files from webMethods allowed BHIT to quickly answer key questions, such as which system produces a message, when the message was sent, what type of data the message transfers, and whether the message was successfully sent. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - API Integration & Management

Applicable Industries

Automotive

Applicable Functions

Business Operation

Sales & Marketing

Use Cases

Inventory Management

Supply Chain Visibility

Services

System Integration

Challenge

Beijing Hyundai Motor's Dealer and Customer Management System (DCMS) was facing issues with dealer engagement, leading to late, unreliable, and scattered data. The IT branch of Beijing Hyundai Motor, BHIT, decided to enhance the dealer system by building 11 new subsystems. However, the system interfaces weren't properly classified, leading to a drastic increase in server requests and system glitches. The company needed a solution that could enable real-time data synchronization with all 750 dealers and orchestrate regular batch processing and transmission.

About Customer

Beijing Hyundai Information Technology (BHIT) is the IT arm of Beijing Hyundai Motor. BHIT provides IT operations and maintenance services, as well as software development and network planning and design for the FORTUNE 500 auto maker. The 80+ systems managed by BHIT are used by five Hyundai factories to manufacture 1.5 million vehicles a year. Managing 750 car dealers is no small task. Yet it’s exactly why Beijing Hyundai Motor needs a well-tuned Dealer and Customer Management System (DCMS). The system coordinates core transactions, such as vehicle ordering, sales leads, repairs and damage claims, and parts management, across the manufacturer’s vast dealer network.

Solution

BHIT investigated solutions to resolve the interface problem and selected webMethods for its reliability, proven performance, and scalability. After setting up the production environment, BHIT started up four main data flow interfaces of webMethods: regular task scheduling, common web service, queue broadcasting, and asynchronous interfaces. This provided increased insight and control. For example, log and database files from webMethods allowed BHIT to quickly answer key questions, such as which system produces a message, when the message was sent, what type of data the message transfers, and whether the message was successfully sent.

Impact #1	Seamless data sharing and processing
Impact #2	Increased reliability, even during traffic peaks
Impact #3	Greater visibility into system activity

Impact #1

Seamless data sharing and processing

Impact #2

Increased reliability, even during traffic peaks

Impact #3

Greater visibility into system activity

Benefit #1	Despite global economic challenges, Beijing Hyundai Motor recorded a growth rate of 11% year-on-year and 18% month-on-month in the first half of 2020.

Benefit #1

Despite global economic challenges, Beijing Hyundai Motor recorded a growth rate of 11% year-on-year and 18% month-on-month in the first half of 2020.

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Overview

Hyundai drives up auto sales with webMethods

Operational Impact

Quantitative Benefit