Case Studies Hybrid AI Protects the City of Sparks from Ransomware and Phishing Attacks

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	Hybrid AI Protects the City of Sparks from Ransomware and Phishing Attacks

Hybrid AI Protects the City of Sparks from Ransomware and Phishing Attacks

Technology Category	Cybersecurity & Privacy - Endpoint Security Cybersecurity & Privacy - Network Security Cybersecurity & Privacy - Security Compliance
Applicable Industries	Cities & Municipalities
Applicable Functions	Business Operation Facility Management
Use Cases	Cybersecurity Intrusion Detection Systems Remote Asset Management
Services	Cybersecurity Services System Integration Training
Challenge	Sparks, Nevada, faced repeated ransomware and phishing attacks that bypassed their existing defenses. The city's lean IT team, which lacked a dedicated security expert, found it challenging to manage these attacks while maintaining high service levels. The team considered building an internal security operations center (SOC) but found it costly and time-consuming. They needed a solution that could provide 24x7 monitoring and expert security management without the high costs and resource demands of an in-house SOC. Read More
About Customer	Sparks, Nevada, is the fifth most populous city in the state and one of the fastest-growing. Located in the Truckee Meadows between the Carson and Virginia mountain ranges, Sparks is an hour's drive from Lake Tahoe and just outside of Reno. It is the closest metropolitan area to the Tahoe-Reno Industrial Center, home to Tesla Motors' Gigafactory. The city is known for its special events and has a lean IT team that supports administrative offices and public services, including emergency first responders such as the police and fire department. Despite having essential security defenses in place, the city recently experienced repeated cyberattacks, highlighting the need for greater security expertise. Read More
Solution	The Sparks IT team evaluated the option of building their own SOC versus purchasing a comprehensive solution from Arctic Wolf. They found that an internal SOC would require extensive resources, including hiring a team of security analysts and purchasing expensive software and hardware. Instead, they chose Arctic Wolf's managed security operations solution, which offered 24x7 monitoring by seasoned security experts, a SIEM, and no need for additional software or hardware purchases. Arctic Wolf's solution was deployed quickly and provided immediate value, including identifying security lapses and offering specific endpoint mitigation recommendations. The Arctic Wolf Concierge Security® Team (CST) worked closely with the Sparks IT team, becoming an extension of their internal staff and helping to address all cybersecurity matters. Read More Log in to view content
Contents

Technology Category

Cybersecurity & Privacy - Endpoint Security

Cybersecurity & Privacy - Network Security

Cybersecurity & Privacy - Security Compliance

Applicable Industries

Cities & Municipalities

Applicable Functions

Business Operation

Facility Management

Use Cases

Cybersecurity

Intrusion Detection Systems

Remote Asset Management

Services

Cybersecurity Services

System Integration

Training

Challenge

Sparks, Nevada, faced repeated ransomware and phishing attacks that bypassed their existing defenses. The city's lean IT team, which lacked a dedicated security expert, found it challenging to manage these attacks while maintaining high service levels. The team considered building an internal security operations center (SOC) but found it costly and time-consuming. They needed a solution that could provide 24x7 monitoring and expert security management without the high costs and resource demands of an in-house SOC.

About Customer

Sparks, Nevada, is the fifth most populous city in the state and one of the fastest-growing. Located in the Truckee Meadows between the Carson and Virginia mountain ranges, Sparks is an hour's drive from Lake Tahoe and just outside of Reno. It is the closest metropolitan area to the Tahoe-Reno Industrial Center, home to Tesla Motors' Gigafactory. The city is known for its special events and has a lean IT team that supports administrative offices and public services, including emergency first responders such as the police and fire department. Despite having essential security defenses in place, the city recently experienced repeated cyberattacks, highlighting the need for greater security expertise.

Solution

The Sparks IT team evaluated the option of building their own SOC versus purchasing a comprehensive solution from Arctic Wolf. They found that an internal SOC would require extensive resources, including hiring a team of security analysts and purchasing expensive software and hardware. Instead, they chose Arctic Wolf's managed security operations solution, which offered 24x7 monitoring by seasoned security experts, a SIEM, and no need for additional software or hardware purchases. Arctic Wolf's solution was deployed quickly and provided immediate value, including identifying security lapses and offering specific endpoint mitigation recommendations. The Arctic Wolf Concierge Security® Team (CST) worked closely with the Sparks IT team, becoming an extension of their internal staff and helping to address all cybersecurity matters.

Impact #1	The Arctic Wolf solution provided 24x7 monitoring by security experts, ensuring continuous protection against cyber threats.
Impact #2	The Sparks IT team received specific endpoint mitigation recommendations, removing guesswork from addressing security lapses.
Impact #3	The Arctic Wolf Concierge Security® Team (CST) became an extension of the Sparks IT team, helping to close firewall holes and address issues with the internet service provider.

Impact #1

The Arctic Wolf solution provided 24x7 monitoring by security experts, ensuring continuous protection against cyber threats.

Impact #2

The Sparks IT team received specific endpoint mitigation recommendations, removing guesswork from addressing security lapses.

Impact #3

The Arctic Wolf Concierge Security® Team (CST) became an extension of the Sparks IT team, helping to close firewall holes and address issues with the internet service provider.

Benefit #1	10% savings compared to building an internal security operations center.
Benefit #2	5% fewer false positives in threat detection.

Benefit #1

10% savings compared to building an internal security operations center.

Benefit #2

5% fewer false positives in threat detection.

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Overview

Hybrid AI Protects the City of Sparks from Ransomware and Phishing Attacks

Operational Impact

Quantitative Benefit