RingCentral
Case Studies
Howard Midstream Energy Partners Enhances Communication with RingCentral
Overview
Howard Midstream Energy Partners Enhances Communication with RingCentralRingCentral |
Sensors - Gas Sensors Sensors - Utility Meters | |
Education Telecommunications | |
Maintenance | |
Time Sensitive Networking Virtual Training | |
System Integration Training | |
Operational Impact
The transition to RingCentral has brought about significant operational improvements for HMEP. The company's employees can now manage their phones independently, resulting in time and cost savings. The call forwarding feature and the mobile app have provided employees with the flexibility to move away from their desk phones. The introduction of an electronic faxing method has also been a significant improvement. The smooth and efficient onboarding process, facilitated by the collaborative effort between TIG and RingCentral, has been a positive experience for the company. McMillan, the IT Manager, has even used the training he received from RingCentral to host training sessions with his colleagues, further enhancing the company's operational efficiency. | |
Quantitative Benefit
Significant reduction in time spent on adding a new employee to the phone system | |
Elimination of the need for expensive external technicians for system updates and issue resolution | |
Efficient remote management of the office phone system through the mobile app | |