EMnify Case Studies How ZEUS decreased scooter downtime by 97.5% with EMnify

	How ZEUS decreased scooter downtime by 97.5% with EMnify EMnify

How ZEUS decreased scooter downtime by 97.5% with EMnify

EMnify

Technology Category	Application Infrastructure & Middleware - Data Exchange & Integration Networks & Connectivity - Cellular
Applicable Industries	Transportation
Applicable Functions	Logistics & Transportation
Use Cases	Fleet Management Real-Time Location System (RTLS)
Services	Cloud Planning, Design & Implementation Services System Integration
Challenge	ZEUS Scooters, a micromobility company, was looking for a reliable IoT communication partner to enhance the efficiency of their e-scooter operations. Cellular connectivity is crucial for ZEUS's business to operate scooters remotely and collect vital data points like origins and destinations, alongside the duration and distance of the trip. Network coverage, quality, and reliability issues can prevent customers from connecting to scooters, resulting in missed trips. ZEUS Scooters had tried alternative telecommunications solutions but was not satisfied with the network coverage and reliability. Read More
About Customer	ZEUS Scooters is a micromobility company that aims to deliver a fast and user-friendly micromobility option with the lowest carbon footprint. The company introduced the world’s first three-wheeled electric scooters, designed with reliability and ease of use in mind. Since their launch in 2019, the company has grown to be the fastest-growing micromobility company in Germany, operating over 3000 scooters across 23 cities. ZEUS Scooters has offices in Dublin, Ireland, and Würzburg, Germany. Read More
Solution	ZEUS Scooters partnered with EMnify to connect and manage their scooters. EMnify provided multi-network connectivity and redundancy across the platform, improving coverage and failover capability to help ZEUS optimize the availability of their connected scooters. The self-service web portal gives clear, concise dashboards on scooter connections while helping the team stay on top of data usage. As scooters are deployed in public areas, the IMEI lock function also allows ZEUS to prevent unauthorized SIM use on another device and inflated costs that come with it. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - Data Exchange & Integration

Networks & Connectivity - Cellular

Applicable Industries

Transportation

Applicable Functions

Logistics & Transportation

Use Cases

Fleet Management

Real-Time Location System (RTLS)

Services

Cloud Planning, Design & Implementation Services

System Integration

Challenge

ZEUS Scooters, a micromobility company, was looking for a reliable IoT communication partner to enhance the efficiency of their e-scooter operations. Cellular connectivity is crucial for ZEUS's business to operate scooters remotely and collect vital data points like origins and destinations, alongside the duration and distance of the trip. Network coverage, quality, and reliability issues can prevent customers from connecting to scooters, resulting in missed trips. ZEUS Scooters had tried alternative telecommunications solutions but was not satisfied with the network coverage and reliability.

About Customer

ZEUS Scooters is a micromobility company that aims to deliver a fast and user-friendly micromobility option with the lowest carbon footprint. The company introduced the world’s first three-wheeled electric scooters, designed with reliability and ease of use in mind. Since their launch in 2019, the company has grown to be the fastest-growing micromobility company in Germany, operating over 3000 scooters across 23 cities. ZEUS Scooters has offices in Dublin, Ireland, and Würzburg, Germany.

Solution

ZEUS Scooters partnered with EMnify to connect and manage their scooters. EMnify provided multi-network connectivity and redundancy across the platform, improving coverage and failover capability to help ZEUS optimize the availability of their connected scooters. The self-service web portal gives clear, concise dashboards on scooter connections while helping the team stay on top of data usage. As scooters are deployed in public areas, the IMEI lock function also allows ZEUS to prevent unauthorized SIM use on another device and inflated costs that come with it.

Impact #1	ZEUS Scooters was able to decrease their failure rate by 97.5%, improving revenue and user experience with over 99.95% service uptime.
Impact #2	The company was able to easily pause the SIM subscription plan to rebalance fleet sizes in the winter when demand is low.
Impact #3	ZEUS Scooters reduced entry barriers in new markets with globally connected scooters using EMnify IoT SIMs.

Impact #1

ZEUS Scooters was able to decrease their failure rate by 97.5%, improving revenue and user experience with over 99.95% service uptime.

Impact #2

The company was able to easily pause the SIM subscription plan to rebalance fleet sizes in the winter when demand is low.

Impact #3

ZEUS Scooters reduced entry barriers in new markets with globally connected scooters using EMnify IoT SIMs.

Benefit #1	Decreased scooter downtime by 97.5%
Benefit #2	Achieved over 99.95% service uptime
Benefit #3	Expanded to 23 cities in Germany

Benefit #1

Decreased scooter downtime by 97.5%

Benefit #2

Achieved over 99.95% service uptime

Benefit #3

Expanded to 23 cities in Germany

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Overview

How ZEUS decreased scooter downtime by 97.5% with EMnify

Operational Impact

Quantitative Benefit