MindTickle Case Studies How Trimble Viewpoint Accelerates Onboarding And Drives Continuous Engagement With Reps Using Mindtickle

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	How Trimble Viewpoint Accelerates Onboarding And Drives Continuous Engagement With Reps Using Mindtickle MindTickle

How Trimble Viewpoint Accelerates Onboarding And Drives Continuous Engagement With Reps Using Mindtickle

MindTickle

Technology Category	Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries	Construction & Infrastructure
Applicable Functions	Sales & Marketing
Services	Training
Challenge	Trimble Viewpoint, a leading global provider of integrated software solutions for the construction industry, faced a challenge in onboarding new hires. Prior to 2018, the company did not have a sales onboarding program. New hires would undergo a four-week in-person 'bootcamp,' which was not scalable or repeatable. This process consumed all the time of the sales enablement team, which at the time was just two people. With more than 8,000 clients worldwide and 70 new sellers hired in 2019, Trimble Viewpoint needed a way to scale their sales enablement function. Read More
About Customer	Trimble Viewpoint is a leading global provider of integrated software solutions for the construction industry. Their software enables customers to integrate construction operations and project management to improve project profitability, enhance productivity, manage risk, and effectively collaborate across the broad construction ecosystem. With more than 8,000 clients worldwide, Trimble Viewpoint’s innovations are transforming the construction industry by fully integrating operations across financial and HR systems, project management tools, and mobile field solutions. In 2019, they hired 70 sellers — poised for growth, they needed a way to scale their sales enablement function. Read More
Solution	Trimble Viewpoint deployed Mindtickle, launching their first onboarding program six months later. They used the analytics-driven enablement dashboards to track the readiness of the sales team, including course completions and certification. The team sets weekly milestones for new reps to achieve in order to ensure they’re staying on top of their onboarding schedule. These milestones help leadership understand how sellers are progressing and whether they’re ultimately going to be successful. Using the Mindtickle platform, the enablement team tracks engagement of ramped reps based on training completion and successful submissions each week. The Trimble Viewpoint team uses Mindtickle to track training and communications completions, then factors that into an engagement score. Read More Log in to view content
Contents

Technology Category

Platform as a Service (PaaS) - Application Development Platforms

Applicable Industries

Construction & Infrastructure

Applicable Functions

Sales & Marketing

Services

Training

Challenge

Trimble Viewpoint, a leading global provider of integrated software solutions for the construction industry, faced a challenge in onboarding new hires. Prior to 2018, the company did not have a sales onboarding program. New hires would undergo a four-week in-person 'bootcamp,' which was not scalable or repeatable. This process consumed all the time of the sales enablement team, which at the time was just two people. With more than 8,000 clients worldwide and 70 new sellers hired in 2019, Trimble Viewpoint needed a way to scale their sales enablement function.

About Customer

Trimble Viewpoint is a leading global provider of integrated software solutions for the construction industry. Their software enables customers to integrate construction operations and project management to improve project profitability, enhance productivity, manage risk, and effectively collaborate across the broad construction ecosystem. With more than 8,000 clients worldwide, Trimble Viewpoint’s innovations are transforming the construction industry by fully integrating operations across financial and HR systems, project management tools, and mobile field solutions. In 2019, they hired 70 sellers — poised for growth, they needed a way to scale their sales enablement function.

Solution

Trimble Viewpoint deployed Mindtickle, launching their first onboarding program six months later. They used the analytics-driven enablement dashboards to track the readiness of the sales team, including course completions and certification. The team sets weekly milestones for new reps to achieve in order to ensure they’re staying on top of their onboarding schedule. These milestones help leadership understand how sellers are progressing and whether they’re ultimately going to be successful. Using the Mindtickle platform, the enablement team tracks engagement of ramped reps based on training completion and successful submissions each week. The Trimble Viewpoint team uses Mindtickle to track training and communications completions, then factors that into an engagement score.

Impact #1	Trimble Viewpoint currently has 553 active users in Mindtickle, with over 200 in sales.
Impact #2	They reduced live training sessions by 75% and raised training completions to 90% and above for key initiatives.
Impact #3	Positive feedback from reps who participated in training and onboarding through Mindtickle; accelerated new representative onboarding, teaching them best practices that contribute to their success.

Impact #1

Trimble Viewpoint currently has 553 active users in Mindtickle, with over 200 in sales.

Impact #2

They reduced live training sessions by 75% and raised training completions to 90% and above for key initiatives.

Impact #3

Positive feedback from reps who participated in training and onboarding through Mindtickle; accelerated new representative onboarding, teaching them best practices that contribute to their success.

Benefit #1	They reduced live training sessions by 75%
Benefit #2	Raised training completions to 90% and above for key initiatives
Benefit #3	Shortened the ramp time of new reps, going from 69 days in 2019 to 52 days in 2021

Benefit #1

They reduced live training sessions by 75%

Benefit #2

Raised training completions to 90% and above for key initiatives

Benefit #3

Shortened the ramp time of new reps, going from 69 days in 2019 to 52 days in 2021

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Overview

How Trimble Viewpoint Accelerates Onboarding And Drives Continuous Engagement With Reps Using Mindtickle

Operational Impact

Quantitative Benefit