AssetWorks Case Studies How the East Bay Municipal Utility District Saves Time and Space with Customized Motor Pool Management

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	How the East Bay Municipal Utility District Saves Time and Space with Customized Motor Pool Management AssetWorks

How the East Bay Municipal Utility District Saves Time and Space with Customized Motor Pool Management

AssetWorks

Technology Category	Functional Applications - Fleet Management Systems (FMS)
Applicable Industries	Utilities
Applicable Functions	Logistics & Transportation
Use Cases	Fleet Management
Services	Software Design & Engineering Services System Integration
Challenge	The East Bay Municipal Utility District (EBMUD) operated two motor pool lots without an automated system in place. One motor pool used a physical punch clock, while the other used an online form for checking out a pool vehicle. Because this process was manual, pool vehicles could only be reserved in four or eight hour intervals, even if the vehicle was only needed for a shorter period of time. This resulted in inefficiency and labor intensiveness. Read More
About Customer	The East Bay Municipal Utility District (EBMUD) is a utility provider that offers high quality drinking water for approximately 1.4 million people across Alameda and Contra Costa counties. They also provide award-winning wastewater treatment that serves over 685,000 customers and protects The San Francisco Bay. EBMUD’s mission is to manage the natural resources entrusted to them, to provide reliable, high quality water and wastewater services for the people of East Bay and to preserve the environment for future generations. For over four years, Systems Support Analyst Daniel Galan has worked alongside the EBMUD fleet team to support their FleetFocus software system. Read More
Solution	To improve manual processes and increase motor pool efficiency, EBMUD decided to invest in AssetWorks KeyValet motor pool management software. The AssetWorks KeyValet system is a comprehensive motor pool solution designed to manage all aspects of running a motor pool, including reservations, vehicle check-out, billing and maintenance. A big draw for EBMUD was KeyValet’s automation. KeyValet is completely integrated with AssetWorks FleetFocus fleet management software system, so EBMUD employees and motor pool users stay up to date on vehicle availability with limited wait times. AssetWorks was able to customize the system for EBMUD to allow for custom vehicle selection, which was necessary due to their unique parking structure. Read More Log in to view content
Contents

Technology Category

Functional Applications - Fleet Management Systems (FMS)

Applicable Industries

Utilities

Applicable Functions

Logistics & Transportation

Use Cases

Fleet Management

Services

Software Design & Engineering Services

System Integration

Challenge

The East Bay Municipal Utility District (EBMUD) operated two motor pool lots without an automated system in place. One motor pool used a physical punch clock, while the other used an online form for checking out a pool vehicle. Because this process was manual, pool vehicles could only be reserved in four or eight hour intervals, even if the vehicle was only needed for a shorter period of time. This resulted in inefficiency and labor intensiveness.

About Customer

The East Bay Municipal Utility District (EBMUD) is a utility provider that offers high quality drinking water for approximately 1.4 million people across Alameda and Contra Costa counties. They also provide award-winning wastewater treatment that serves over 685,000 customers and protects The San Francisco Bay. EBMUD’s mission is to manage the natural resources entrusted to them, to provide reliable, high quality water and wastewater services for the people of East Bay and to preserve the environment for future generations. For over four years, Systems Support Analyst Daniel Galan has worked alongside the EBMUD fleet team to support their FleetFocus software system.

Solution

To improve manual processes and increase motor pool efficiency, EBMUD decided to invest in AssetWorks KeyValet motor pool management software. The AssetWorks KeyValet system is a comprehensive motor pool solution designed to manage all aspects of running a motor pool, including reservations, vehicle check-out, billing and maintenance. A big draw for EBMUD was KeyValet’s automation. KeyValet is completely integrated with AssetWorks FleetFocus fleet management software system, so EBMUD employees and motor pool users stay up to date on vehicle availability with limited wait times. AssetWorks was able to customize the system for EBMUD to allow for custom vehicle selection, which was necessary due to their unique parking structure.

Impact #1	The new motor pool system improved efficiency by automating the process of vehicle reservation and check-out.
Impact #2	The system provided real-time updates on vehicle availability, reducing wait times.
Impact #3	The custom vehicle selection feature allowed EBMUD to maximize their existing pool vehicles and lots.

Impact #1

The new motor pool system improved efficiency by automating the process of vehicle reservation and check-out.

Impact #2

The system provided real-time updates on vehicle availability, reducing wait times.

Impact #3

The custom vehicle selection feature allowed EBMUD to maximize their existing pool vehicles and lots.

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Overview

How the East Bay Municipal Utility District Saves Time and Space with Customized Motor Pool Management

Operational Impact