Vonage Case Studies How Túlka Disrupts the Interpretation Space with Vonage APIs

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	How Túlka Disrupts the Interpretation Space with Vonage APIs Vonage

How Túlka Disrupts the Interpretation Space with Vonage APIs

Vonage

Technology Category	Application Infrastructure & Middleware - API Integration & Management
Applicable Industries	Education Healthcare & Hospitals
Applicable Functions	Human Resources
Use Cases	Remote Collaboration
Services	System Integration
Challenge	The interpretation market was ripe for disruption and innovation, and the team at Túlka saw a need for a more modern approach. They needed an API platform that could provide high-quality, reliable, and seamless connections for their unique on-demand interpretation application. The challenge was to create a system that could facilitate roughly 1,000 interactions every day, 24/7, and connect users within eight seconds through either video or voice call. Read More
About Customer	Túlka is a company that has developed an on-demand interpretation application. The app is designed to provide interpretation services to users at any time of the day. Túlka's customers include public sector and government entities such as schools, hospitals, and social services. These organizations rely on Túlka's services to communicate effectively when it matters most, such as when a doctor cannot understand their patient, or school administrators cannot communicate with parents or students. In just five years, Túlka has grown to become the largest interpretation provider in Finland. Read More
Solution	Túlka chose the Vonage Communications Platform to power their interpretation app. The platform's Video, Voice, and SMS APIs enable Túlka to provide high-quality, reliable, and seamless connections for their users. Users can leverage pre-booked interpretation services, confirmed and communicated through SMS, or select the on-demand service when the need is immediate. The Túlka team has built the world’s fastest interpretation platform, which continues to evolve through a culture of innovation. As the service expands, Túlka relies on Vonage's agility, scalability, and ability to meet their needs. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - API Integration & Management

Applicable Industries

Education

Healthcare & Hospitals

Applicable Functions

Human Resources

Use Cases

Remote Collaboration

Services

System Integration

Challenge

The interpretation market was ripe for disruption and innovation, and the team at Túlka saw a need for a more modern approach. They needed an API platform that could provide high-quality, reliable, and seamless connections for their unique on-demand interpretation application. The challenge was to create a system that could facilitate roughly 1,000 interactions every day, 24/7, and connect users within eight seconds through either video or voice call.

About Customer

Túlka is a company that has developed an on-demand interpretation application. The app is designed to provide interpretation services to users at any time of the day. Túlka's customers include public sector and government entities such as schools, hospitals, and social services. These organizations rely on Túlka's services to communicate effectively when it matters most, such as when a doctor cannot understand their patient, or school administrators cannot communicate with parents or students. In just five years, Túlka has grown to become the largest interpretation provider in Finland.

Solution

Túlka chose the Vonage Communications Platform to power their interpretation app. The platform's Video, Voice, and SMS APIs enable Túlka to provide high-quality, reliable, and seamless connections for their users. Users can leverage pre-booked interpretation services, confirmed and communicated through SMS, or select the on-demand service when the need is immediate. The Túlka team has built the world’s fastest interpretation platform, which continues to evolve through a culture of innovation. As the service expands, Túlka relies on Vonage's agility, scalability, and ability to meet their needs.

Impact #1	Túlka has become the largest interpretation provider in Finland in just five years.
Impact #2	The Túlka team has built the world’s fastest interpretation platform.
Impact #3	The platform continues to evolve through a culture of innovation.

Impact #1

Túlka has become the largest interpretation provider in Finland in just five years.

Impact #2

The Túlka team has built the world’s fastest interpretation platform.

Impact #3

The platform continues to evolve through a culture of innovation.

Benefit #1	The Túlka interpretation app facilitates roughly 1,000 interactions every day.
Benefit #2	A connection can be made within eight seconds through either video or voice call.

Benefit #1

The Túlka interpretation app facilitates roughly 1,000 interactions every day.

Benefit #2

A connection can be made within eight seconds through either video or voice call.

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Overview

How Túlka Disrupts the Interpretation Space with Vonage APIs

Operational Impact

Quantitative Benefit