AssetWorks Case Studies How San Diego County Uses AssetWorks to Keep its Fleet Operations Competitive, Cost Effective and Well Controlled

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	How San Diego County Uses AssetWorks to Keep its Fleet Operations Competitive, Cost Effective and Well Controlled AssetWorks

How San Diego County Uses AssetWorks to Keep its Fleet Operations Competitive, Cost Effective and Well Controlled

AssetWorks

Technology Category	Functional Applications - Fleet Management Systems (FMS) Functional Applications - Remote Monitoring & Control Systems
Applicable Functions	Logistics & Transportation Maintenance
Use Cases	Fleet Management Remote Asset Management
Services	System Integration Software Design & Engineering Services
Challenge	San Diego County, spanning 4,260 square miles with a population of approximately three million, provides a significant number of regional services to local taxpayers. The County's fleet management division supports over 3,800 vehicles and provides similar services for other government agencies. However, in the '90s, the County faced the challenge of merging two separate fleet operations and migrating from a mainframe application to a client-server. They were also challenged to be competitive when compared to the private sector. These unique challenges led the County to seek bids for a new fleet management information system that could address all issues. The County also faced the threat of privatization and was selected to participate in the County of San Diego’s first managed competition program. Read More
About Customer	San Diego County spans 4,260 square miles and the terrain ranges from urban city streets and beaches to foothills, mountains and desert. Approximately three million people reside in the County and they welcome numerous tourists who come to the locale for its near perfect weather and attractions. San Diego County government provides a significant number of regional services to local taxpayers including law enforcement, health and human services, environmental protection and basic infrastructure items such as road maintenance, parks, libraries and much more. The County employs 17,000 people and was named “One of the Top Ten Best Managed Counties” by Governing Magazine in 2002. One of its highly regarded innovations is the County’s program known as the General Management System (GMS), created to ensure fiscal and operational stability across all departments. Read More
Solution	San Diego County decided to convert to AssetWorks FleetFocus™ and use an Application Solution Provider platform. The AssetWorks product proved the ideal solution for the County's need for timely, accurate and comprehensive data. The County established FleetFocus as the “data center” for all vehicle information instead of having various pieces of information in several systems. They also eliminated the cumbersome, inaccurate, and difficult-to-report data so typical of mainframe environments. FleetFocus also allowed San Diego to control vehicle and parts inventories, something that had been missing under the old system. The County also implemented FuelFocus™, the wireless, automated fuel and fluid management system provided by AssetWorks. This system employs real-time, automated radio frequency communications for vehicle and odometer information, thereby eliminating all manual entry and delay of data. Read More Log in to view content
Contents

Technology Category

Functional Applications - Fleet Management Systems (FMS)

Functional Applications - Remote Monitoring & Control Systems

Applicable Functions

Logistics & Transportation

Maintenance

Use Cases

Fleet Management

Remote Asset Management

Services

System Integration

Software Design & Engineering Services

Challenge

San Diego County, spanning 4,260 square miles with a population of approximately three million, provides a significant number of regional services to local taxpayers. The County's fleet management division supports over 3,800 vehicles and provides similar services for other government agencies. However, in the '90s, the County faced the challenge of merging two separate fleet operations and migrating from a mainframe application to a client-server. They were also challenged to be competitive when compared to the private sector. These unique challenges led the County to seek bids for a new fleet management information system that could address all issues. The County also faced the threat of privatization and was selected to participate in the County of San Diego’s first managed competition program.

About Customer

San Diego County spans 4,260 square miles and the terrain ranges from urban city streets and beaches to foothills, mountains and desert. Approximately three million people reside in the County and they welcome numerous tourists who come to the locale for its near perfect weather and attractions. San Diego County government provides a significant number of regional services to local taxpayers including law enforcement, health and human services, environmental protection and basic infrastructure items such as road maintenance, parks, libraries and much more. The County employs 17,000 people and was named “One of the Top Ten Best Managed Counties” by Governing Magazine in 2002. One of its highly regarded innovations is the County’s program known as the General Management System (GMS), created to ensure fiscal and operational stability across all departments.

Solution

San Diego County decided to convert to AssetWorks FleetFocus™ and use an Application Solution Provider platform. The AssetWorks product proved the ideal solution for the County's need for timely, accurate and comprehensive data. The County established FleetFocus as the “data center” for all vehicle information instead of having various pieces of information in several systems. They also eliminated the cumbersome, inaccurate, and difficult-to-report data so typical of mainframe environments. FleetFocus also allowed San Diego to control vehicle and parts inventories, something that had been missing under the old system. The County also implemented FuelFocus™, the wireless, automated fuel and fluid management system provided by AssetWorks. This system employs real-time, automated radio frequency communications for vehicle and odometer information, thereby eliminating all manual entry and delay of data.

Impact #1	FleetFocus captures and monitors all performance measures for the managed competition contract, privatized automotive parts contract and individual staff productivity, ensuring enhanced performance.
Impact #2	FleetFocus tracks all related information for billing customer departments for all fleet services – maintenance (labor, parts & sublet work), fuel, asset management (acquisition/disposal) and pool vehicles, therefore providing accurate and up-to-the-minute data.
Impact #3	The County’s ERP process resulted in the implementation of completely new major software packages including Oracle financials, Peoplesoft and Kronos time collection. Throughout these major changes, FleetFocus continues to be accepted as the County’s “system of record” for ALL fleet vehicle transactions.

Impact #1

FleetFocus captures and monitors all performance measures for the managed competition contract, privatized automotive parts contract and individual staff productivity, ensuring enhanced performance.

Impact #2

FleetFocus tracks all related information for billing customer departments for all fleet services – maintenance (labor, parts & sublet work), fuel, asset management (acquisition/disposal) and pool vehicles, therefore providing accurate and up-to-the-minute data.

Impact #3

The County’s ERP process resulted in the implementation of completely new major software packages including Oracle financials, Peoplesoft and Kronos time collection. Throughout these major changes, FleetFocus continues to be accepted as the County’s “system of record” for ALL fleet vehicle transactions.

Benefit #1	The County has documented several million dollars in cost avoidance and reductions in staff.
Benefit #2	The proposal included many improvements including a 25% staff reduction, privatized automotive parts operation, closing two of the 10 maintenance facilities, implementing maintenance performance standards, a guaranteed price contract, and mandatory ASE certifications for fleet technicians.

Benefit #1

The County has documented several million dollars in cost avoidance and reductions in staff.

Benefit #2

The proposal included many improvements including a 25% staff reduction, privatized automotive parts operation, closing two of the 10 maintenance facilities, implementing maintenance performance standards, a guaranteed price contract, and mandatory ASE certifications for fleet technicians.

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Overview

How San Diego County Uses AssetWorks to Keep its Fleet Operations Competitive, Cost Effective and Well Controlled

Operational Impact

Quantitative Benefit