EMnify Case Studies How PiCo helps retailers transform legacy PoS systems for a better customer experience

	How PiCo helps retailers transform legacy PoS systems for a better customer experience EMnify

How PiCo helps retailers transform legacy PoS systems for a better customer experience

EMnify

Technology Category	Platform as a Service (PaaS) - Data Management Platforms
Applicable Industries	Retail
Applicable Functions	Sales & Marketing Business Operation
Use Cases	Retail Store Automation Real-Time Location System (RTLS) Inventory Management
Services	Cloud Planning, Design & Implementation Services System Integration
Challenge	Retailers serving today’s consumers need to provide real-time and personalized shopper engagement. However, many retailers are still using legacy Point-of-Sale (PoS) systems that are not equipped to provide this level of service. These systems often communicate CRM and sales data to the back office in hourly or daily batches, making any real-time interaction with customers at the front-end impossible. This is a significant problem for retailers who want to stay competitive in the modern retail landscape. Read More
About Customer	PiCo is a Sydney-based company that helps retailers transform their legacy Point-of-Sale (PoS) systems to provide real-time and personalized shopper engagement. The company's unique combination of plug-and-play hardware and scalable cloud-based software empowers brick-and-mortar retailers to monitor sales performance and stock levels, operate loyalty and reward programs, and provide tailored offers to customers – all in real-time. PiCo has helped international brands like Microsoft, Bauer Media, Krispy Kreme, Stella Artois, Subway and Weightwatchers, digitally transform their physical stores in a quick, cost-effective, and flexible way. Read More
Solution	PiCo developed an end-to-end solution that allows brands to bring aging PoS systems in parity with modern cloud-based retail systems – entirely risk-free. The PiCoHub device can easily plug into any cash register without requiring any system modifications, to record every item sold, as well as information from rewards or loyalty cards. All this data is communicated to the PiCoConnect cloud application where retailers can manage in-store pricing and promotions while staying on top of sales data across an entire store network – in real-time. PiCo uses EMnify’s cloud communication platform deeply embedded in their solution to support their global product rollouts. Read More Log in to view content
Contents

Technology Category

Platform as a Service (PaaS) - Data Management Platforms

Applicable Industries

Retail

Applicable Functions

Sales & Marketing

Business Operation

Use Cases

Retail Store Automation

Real-Time Location System (RTLS)

Inventory Management

Services

Cloud Planning, Design & Implementation Services

System Integration

Challenge

Retailers serving today’s consumers need to provide real-time and personalized shopper engagement. However, many retailers are still using legacy Point-of-Sale (PoS) systems that are not equipped to provide this level of service. These systems often communicate CRM and sales data to the back office in hourly or daily batches, making any real-time interaction with customers at the front-end impossible. This is a significant problem for retailers who want to stay competitive in the modern retail landscape.

About Customer

PiCo is a Sydney-based company that helps retailers transform their legacy Point-of-Sale (PoS) systems to provide real-time and personalized shopper engagement. The company's unique combination of plug-and-play hardware and scalable cloud-based software empowers brick-and-mortar retailers to monitor sales performance and stock levels, operate loyalty and reward programs, and provide tailored offers to customers – all in real-time. PiCo has helped international brands like Microsoft, Bauer Media, Krispy Kreme, Stella Artois, Subway and Weightwatchers, digitally transform their physical stores in a quick, cost-effective, and flexible way.

Solution

PiCo developed an end-to-end solution that allows brands to bring aging PoS systems in parity with modern cloud-based retail systems – entirely risk-free. The PiCoHub device can easily plug into any cash register without requiring any system modifications, to record every item sold, as well as information from rewards or loyalty cards. All this data is communicated to the PiCoConnect cloud application where retailers can manage in-store pricing and promotions while staying on top of sales data across an entire store network – in real-time. PiCo uses EMnify’s cloud communication platform deeply embedded in their solution to support their global product rollouts.

Impact #1	PiCo's solution allows retailers to monitor sales performance and stock levels in real-time.
Impact #2	Retailers can operate loyalty and reward programs and provide tailored offers to customers in real-time.
Impact #3	The solution enables retailers to manage in-store pricing and promotions while staying on top of sales data across an entire store network.

Impact #1

PiCo's solution allows retailers to monitor sales performance and stock levels in real-time.

Impact #2

Retailers can operate loyalty and reward programs and provide tailored offers to customers in real-time.

Impact #3

The solution enables retailers to manage in-store pricing and promotions while staying on top of sales data across an entire store network.

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Overview

How PiCo helps retailers transform legacy PoS systems for a better customer experience

Operational Impact