Cloudflare Case Studies How orderbird uses Cloudflare to protect their POS system

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	How orderbird uses Cloudflare to protect their POS system Cloudflare

How orderbird uses Cloudflare to protect their POS system

Cloudflare

Technology Category	Cybersecurity & Privacy - Cloud Security Infrastructure as a Service (IaaS) - Cloud Computing
Applicable Industries	Retail
Applicable Functions	Business Operation Sales & Marketing
Use Cases	Cybersecurity Fleet Management
Services	Cloud Planning, Design & Implementation Services Cybersecurity Services
Challenge	In December 2016, orderbird faced a heavy distributed denial-of-service (DDoS) attack that nearly took the company out of business. This was a serious problem even by the standards of many business-critical applications. Network connectivity and backend availability were essential parts of the overall POS system, and if it happened to go down for any reason, their customers’ businesses could not receive orders and may have then lost revenue. Read More
About Customer	Founded in 2011, orderbird provides market-leading point-of-sales (POS) solutions to over 10,000 restaurants, cafés, bars, clubs, ice cream shops, and beer gardens in Germany, Austria, Switzerland, and France. The company’s mission is to make individual restaurants more successful by providing them with affordable and easy-to-use payment technology. Read More
Solution	Within a few days of the attack, orderbird moved their entire backend onto AWS and added Cloudflare’s security solutions to safeguard their platform and ensure 100% uptime. Cloudflare helps orderbird mitigate DDoS attacks by leveraging the capacity of the Cloudflare global network. Combined with the power of the Cloudflare Web Application Firewall (WAF), which detects and blocks malicious traffic in real-time, orderbird is able to deflect any attacks that may take their system offline. In addition to the Cloudflare WAF, orderbird also uses Cloudflare Managed DNS to deliver as-fast-as-possible response times, mitigate DNS-based DDoS attacks, and maintain 100% uptime at the edge. And, with Cloudflare Rate Limiting, orderbird protects their critical resources at the application layer by blocking or qualifying visitors with suspicious request rates. Read More Log in to view content
Contents

Technology Category

Cybersecurity & Privacy - Cloud Security

Infrastructure as a Service (IaaS) - Cloud Computing

Applicable Industries

Retail

Applicable Functions

Business Operation

Sales & Marketing

Use Cases

Cybersecurity

Fleet Management

Services

Cloud Planning, Design & Implementation Services

Cybersecurity Services

Challenge

In December 2016, orderbird faced a heavy distributed denial-of-service (DDoS) attack that nearly took the company out of business. This was a serious problem even by the standards of many business-critical applications. Network connectivity and backend availability were essential parts of the overall POS system, and if it happened to go down for any reason, their customers’ businesses could not receive orders and may have then lost revenue.

About Customer

Founded in 2011, orderbird provides market-leading point-of-sales (POS) solutions to over 10,000 restaurants, cafés, bars, clubs, ice cream shops, and beer gardens in Germany, Austria, Switzerland, and France. The company’s mission is to make individual restaurants more successful by providing them with affordable and easy-to-use payment technology.

Solution

Within a few days of the attack, orderbird moved their entire backend onto AWS and added Cloudflare’s security solutions to safeguard their platform and ensure 100% uptime. Cloudflare helps orderbird mitigate DDoS attacks by leveraging the capacity of the Cloudflare global network. Combined with the power of the Cloudflare Web Application Firewall (WAF), which detects and blocks malicious traffic in real-time, orderbird is able to deflect any attacks that may take their system offline. In addition to the Cloudflare WAF, orderbird also uses Cloudflare Managed DNS to deliver as-fast-as-possible response times, mitigate DNS-based DDoS attacks, and maintain 100% uptime at the edge. And, with Cloudflare Rate Limiting, orderbird protects their critical resources at the application layer by blocking or qualifying visitors with suspicious request rates.

Impact #1	Cloudflare’s suite of performance solutions, including CDN and Load Balancing, significantly reduces end-to-end latency, allowing orderbird to integrate low-latency security products like WAF and Advanced DDoS Protection while still saving on valuable milliseconds.
Impact #2	After securing and accelerating their applications with Cloudflare, orderbird started utilizing Cloudflare Logs to gain greater insights into their traffic patterns and site performance.
Impact #3	Cloudflare provides effortless analytics integrations with third-party tools and providers like Datadog, enabling Schlesinger to track the behavior of orderbird’s traffic and make more informed scalability decisions.

Impact #1

Cloudflare’s suite of performance solutions, including CDN and Load Balancing, significantly reduces end-to-end latency, allowing orderbird to integrate low-latency security products like WAF and Advanced DDoS Protection while still saving on valuable milliseconds.

Impact #2

After securing and accelerating their applications with Cloudflare, orderbird started utilizing Cloudflare Logs to gain greater insights into their traffic patterns and site performance.

Impact #3

Cloudflare provides effortless analytics integrations with third-party tools and providers like Datadog, enabling Schlesinger to track the behavior of orderbird’s traffic and make more informed scalability decisions.

Benefit #1	Since switching to Cloudflare, the company hasn’t noticed any successful attacks on their system.

Benefit #1

Since switching to Cloudflare, the company hasn’t noticed any successful attacks on their system.

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Overview

How orderbird uses Cloudflare to protect their POS system

Operational Impact

Quantitative Benefit