Case Studies How Opus9 Built a Digital 3PL with project44

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	How Opus9 Built a Digital 3PL with project44

How Opus9 Built a Digital 3PL with project44

Technology Category	Functional Applications - Transportation Management Systems (TMS) Platform as a Service (PaaS) - Connectivity Platforms
Applicable Industries	Transportation
Applicable Functions	Business Operation Logistics & Transportation
Use Cases	Fleet Management Predictive Maintenance Supply Chain Visibility
Services	Software Design & Engineering Services System Integration
Challenge	The traditional 3PL model relies heavily on manpower for visibility functions, which is both untimely and error-prone. Legacy technologies and manual processes, such as emailing with brokers or making check calls, slow down the flow of information, costing shippers time and money. Opus9 aimed to build a digital 3PL from the ground up, leveraging technology to automate key shipping processes. This required them to be on the cutting edge of technology to overcome the inefficiencies and high costs associated with traditional methods. Read More
About Customer	Opus9 is a modern logistics company focused on building a digital third-party logistics (3PL) platform. Unlike traditional 3PLs that rely on manual processes and manpower, Opus9 leverages advanced technology to automate key shipping processes. Their approach aims to reduce the untimeliness and errors associated with legacy technologies and manual methods, such as emailing brokers or making check calls. By automating these functions, Opus9 can offer lower margins and pass the savings on to their customers, making them a cost-effective solution for small businesses with revenues ranging from $5 to $50 million. Read More
Solution	To build a modern 3PL platform centered around automation, Opus9 partnered with project44, a tech-forward provider known for its Advanced Visibility Platform. This partnership allowed Opus9 to access high-quality, real-time data feeds essential for automating various shipping processes. Utilizing project44’s platform, Opus9 automated the rating, dispatch, tracking, and payment processes for their Less-Than-Truckload (LTL) shipments. This automation not only streamlined their operations but also enabled them to offer lower margins compared to larger brokerages. As a result, Opus9 could pass on the cost savings to their customers, enhancing their value proposition. Read More Log in to view content
Contents

Technology Category

Functional Applications - Transportation Management Systems (TMS)

Platform as a Service (PaaS) - Connectivity Platforms

Applicable Industries

Transportation

Applicable Functions

Business Operation

Logistics & Transportation

Use Cases

Fleet Management

Predictive Maintenance

Supply Chain Visibility

Services

Software Design & Engineering Services

System Integration

Challenge

The traditional 3PL model relies heavily on manpower for visibility functions, which is both untimely and error-prone. Legacy technologies and manual processes, such as emailing with brokers or making check calls, slow down the flow of information, costing shippers time and money. Opus9 aimed to build a digital 3PL from the ground up, leveraging technology to automate key shipping processes. This required them to be on the cutting edge of technology to overcome the inefficiencies and high costs associated with traditional methods.

About Customer

Opus9 is a modern logistics company focused on building a digital third-party logistics (3PL) platform. Unlike traditional 3PLs that rely on manual processes and manpower, Opus9 leverages advanced technology to automate key shipping processes. Their approach aims to reduce the untimeliness and errors associated with legacy technologies and manual methods, such as emailing brokers or making check calls. By automating these functions, Opus9 can offer lower margins and pass the savings on to their customers, making them a cost-effective solution for small businesses with revenues ranging from $5 to $50 million.

Solution

To build a modern 3PL platform centered around automation, Opus9 partnered with project44, a tech-forward provider known for its Advanced Visibility Platform. This partnership allowed Opus9 to access high-quality, real-time data feeds essential for automating various shipping processes. Utilizing project44’s platform, Opus9 automated the rating, dispatch, tracking, and payment processes for their Less-Than-Truckload (LTL) shipments. This automation not only streamlined their operations but also enabled them to offer lower margins compared to larger brokerages. As a result, Opus9 could pass on the cost savings to their customers, enhancing their value proposition.

Impact #1	Opus9 measures their KPIs around the steps they’ve automated, focusing on the value this brings to their customers.
Impact #2	Automating key functions allows Opus9 to claim lower margins than larger brokerages, reducing their operating costs.
Impact #3	The lower operating costs enable Opus9 to pass savings along to their customers, making their services more cost-effective.

Impact #1

Opus9 measures their KPIs around the steps they’ve automated, focusing on the value this brings to their customers.

Impact #2

Automating key functions allows Opus9 to claim lower margins than larger brokerages, reducing their operating costs.

Impact #3

The lower operating costs enable Opus9 to pass savings along to their customers, making their services more cost-effective.

Benefit #1	120 hours saved per year on quotes.
Benefit #2	200 hours saved per year on tracking/check calls.
Benefit #3	60 hours saved per year processing digital paperwork.

Benefit #1

120 hours saved per year on quotes.

Benefit #2

200 hours saved per year on tracking/check calls.

Benefit #3

60 hours saved per year processing digital paperwork.

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Overview

How Opus9 Built a Digital 3PL with project44

Operational Impact

Quantitative Benefit