How Netic Delivered Performance Insights With Zenoss

Netic A/S, a managed application operations service for public and private customers in Denmark, was founded in 2003 on the basis that IT operations could be done smarter and better than was typically the case. Since that time, Netic has become increasingly specialized in application operations, which involves monitoring the entire stack from bare metal to the application itself. For that reason, Netic was on the hunt for a solution that had to perform on a range of important parameters, including: Ability to handle monitoring across the entire stack, with a focus on infrastructure, Scalability, and Cost-effectiveness. As a managed service provider, Netic requires a monitoring platform that enables segregation of duties and is able to scale both horizontally and vertically. These issues meant that Netic struggled to efficiently provide top value for customers — and in a competitive environment, this can rapidly become critical. For that reason, a project was initiated to identify, test and onboard a new monitoring solution.

Netic A/S is a managed application operations service for public and private customers in Denmark. Founded in 2003, the company has since specialized in application operations, which involves monitoring the entire stack from bare metal to the application itself. Among its clients is Danish retailer JYSK, who sells beds, linens and furniture from 2,800 stores worldwide through their global e-commerce platform run and operated by Netic. Netic also uses Zenoss to monitor the performance of the application and its underlying infrastructure for MedCom, the Danish nationwide health network.