Case Studies How Kuehne+Nagel Is Empowering Employees To Own & Grow Their Careers
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How Kuehne+Nagel Is Empowering Employees To Own & Grow Their Careers

Analytics & Modeling - Predictive Analytics
Functional Applications - Enterprise Resource Planning Systems (ERP)
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Kuehne+Nagel, a global logistics leader with approximately 78,000 employees across 1,400 locations in over 100 countries, faced a challenge in making internal career opportunities visible and accessible to their employees. Despite their commitment to providing a best-in-class candidate experience for external job seekers, their internal job page was not delivering the desired results. Traffic to the page was lacking, and new internal career opportunities depended more on networking than transparency. Determined to enhance the employee experience and increase visibility into career development opportunities, Kuehne+Nagel sought a scalable and effective solution.
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Kuehne+Nagel is one of the largest logistics companies in the world, with a workforce of approximately 78,000 employees spread across 1,400 locations in over 100 countries. The company is deeply committed to its employees and their professional development, aiming to provide a superior talent journey for both external and internal candidates. Founded in 1890 in Bremen, Germany, Kuehne+Nagel has evolved from a traditional shipping company to a global logistics partner offering highly specialized solutions for major industries worldwide. Today, the company is headquartered in Switzerland and focuses on meeting the essential needs of its customers.
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Kuehne+Nagel partnered with Phenom to leverage their Talent Experience Management (TXM) platform, which supports internal mobility and other employee-centric goals. They launched an internal talent marketplace named 'Career Explorer' to increase internal placements, boost employee engagement and retention, and reduce time to fill positions. The platform allows employees to log in, complete their profiles, and receive personalized job and learning recommendations. Recruiters gain valuable insights to proactively approach internal candidates, helping them grow while filling requisitions. The platform also aids leadership in evaluating talent gaps and strengths for succession and workforce planning. Kuehne+Nagel made adjustments along the way and relaunched Career Explorer with improved recommendations, enhanced employee profiles, and built-in data feeds.
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The internal talent marketplace, Career Explorer, has made internal career opportunities more tangible and transparent, encouraging employees to make their next career move within Kuehne+Nagel.
Recruiters have turned into internal head-hunters, proactively searching for and reaching out to employees with job opportunities before looking externally.
The initiative has helped build a strong talent pipeline, offering hiring managers the best available candidates and reducing time to hire.
Career Explorer has achieved a 13% conversion rate for hires related to the platform.
The overall conversion rate for internal candidates has reached 22%, almost double the rate seen prior to the relaunch.
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