Flexport Case Studies How JLab Audio Scaled Shipping Volume 10X Without Expanding Operations

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	How JLab Audio Scaled Shipping Volume 10X Without Expanding Operations Flexport

How JLab Audio Scaled Shipping Volume 10X Without Expanding Operations

Flexport

Technology Category	Platform as a Service (PaaS) - Application Development Platforms Sensors - Acoustic Sensors
Applicable Industries	Consumer Goods Retail
Applicable Functions	Logistics & Transportation
Use Cases	Last Mile Delivery Retail Store Automation
Challenge	JLab Audio, an award-winning consumer audio brand, faced significant challenges as it experienced a 10x increase in shipment volume from 2012 to 2017. This rapid growth required a tenfold increase in effort to coordinate shipments, consuming valuable time and resources that could have been allocated to strategic initiatives. Additionally, the company's expansion into the competitive retail space necessitated increased coordination among a growing number of stakeholders. Maintaining up-to-date information on shipment status was critical to establishing trust as a reliable vendor. However, working with a traditional freight forwarder exacerbated these challenges, as much of JLab's supply chain was tracked through spreadsheets and email exchanges, rather than real-time updates. Read More
About Customer	JLab Audio is an award-winning consumer audio brand that experienced rapid growth, with its shipment volume increasing 10x from 2012 to 2017. This growth presented significant challenges, as it required increased effort to coordinate shipments and more coordination among stakeholders. The company's expansion into the competitive retail space also necessitated a reliable and efficient supply chain. However, JLab's traditional freight forwarder was unable to provide the real-time updates and visibility needed to manage this growth effectively. Read More
Solution	JLab Audio partnered with Flexport, a digital freight forwarding company, to gain the visibility and control it needed to compete with industry giants. Flexport's platform digitizes all shipment documents, notifications, and lifecycle events in a central platform. This digital solution made everything from SKU distribution to landed cost analysis much more efficient. The platform allowed JLab to manage its increased shipment volume without the need for additional headcount or resources. By switching to Flexport, JLab was able to streamline its operations, improve its supply chain visibility, and scale its distribution with ease. Read More Log in to view content
Contents

Technology Category

Platform as a Service (PaaS) - Application Development Platforms

Sensors - Acoustic Sensors

Applicable Industries

Consumer Goods

Retail

Applicable Functions

Logistics & Transportation

Use Cases

Last Mile Delivery

Retail Store Automation

Challenge

JLab Audio, an award-winning consumer audio brand, faced significant challenges as it experienced a 10x increase in shipment volume from 2012 to 2017. This rapid growth required a tenfold increase in effort to coordinate shipments, consuming valuable time and resources that could have been allocated to strategic initiatives. Additionally, the company's expansion into the competitive retail space necessitated increased coordination among a growing number of stakeholders. Maintaining up-to-date information on shipment status was critical to establishing trust as a reliable vendor. However, working with a traditional freight forwarder exacerbated these challenges, as much of JLab's supply chain was tracked through spreadsheets and email exchanges, rather than real-time updates.

About Customer

JLab Audio is an award-winning consumer audio brand that experienced rapid growth, with its shipment volume increasing 10x from 2012 to 2017. This growth presented significant challenges, as it required increased effort to coordinate shipments and more coordination among stakeholders. The company's expansion into the competitive retail space also necessitated a reliable and efficient supply chain. However, JLab's traditional freight forwarder was unable to provide the real-time updates and visibility needed to manage this growth effectively.

Solution

JLab Audio partnered with Flexport, a digital freight forwarding company, to gain the visibility and control it needed to compete with industry giants. Flexport's platform digitizes all shipment documents, notifications, and lifecycle events in a central platform. This digital solution made everything from SKU distribution to landed cost analysis much more efficient. The platform allowed JLab to manage its increased shipment volume without the need for additional headcount or resources. By switching to Flexport, JLab was able to streamline its operations, improve its supply chain visibility, and scale its distribution with ease.

Impact #1	By partnering with Flexport, JLab Audio was able to significantly improve its operations. The digital freight forwarding platform provided the visibility and control needed to manage a rapidly growing shipment volume. It eliminated the need for manual tracking through spreadsheets and email exchanges, replacing it with real-time updates and digitized documents. This not only made SKU distribution and landed cost analysis more efficient but also helped build trust with stakeholders by ensuring up-to-date shipment status. The partnership with Flexport enabled JLab to compete with industry giants and scale its distribution with ease, despite limited resources.

Impact #1

By partnering with Flexport, JLab Audio was able to significantly improve its operations. The digital freight forwarding platform provided the visibility and control needed to manage a rapidly growing shipment volume. It eliminated the need for manual tracking through spreadsheets and email exchanges, replacing it with real-time updates and digitized documents. This not only made SKU distribution and landed cost analysis more efficient but also helped build trust with stakeholders by ensuring up-to-date shipment status. The partnership with Flexport enabled JLab to compete with industry giants and scale its distribution with ease, despite limited resources.

Benefit #1	350% unit growth with no new headcount
Benefit #2	8x SKU count increase overnight with no impact to operations
Benefit #3	100% of suppliers using Flexport’s platform

Benefit #1

350% unit growth with no new headcount

Benefit #2

8x SKU count increase overnight with no impact to operations

Benefit #3

100% of suppliers using Flexport’s platform

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Overview

How JLab Audio Scaled Shipping Volume 10X Without Expanding Operations

Operational Impact

Quantitative Benefit