Resco Case Studies How Janssen-Fritsen found the right mobile solution with reliable sync and offline mode

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	How Janssen-Fritsen found the right mobile solution with reliable sync and offline mode Resco

How Janssen-Fritsen found the right mobile solution with reliable sync and offline mode

Resco

Technology Category	Application Infrastructure & Middleware - API Integration & Management Functional Applications - Remote Monitoring & Control Systems
Applicable Functions	Field Services Quality Assurance
Use Cases	Machine Condition Monitoring Remote Asset Management
Services	System Integration
Challenge	Janssen-Fritsen, a leading manufacturer of physical education equipment, faced a significant challenge as their business grew. Their existing mobile solution for carrying out equipment safety inspections was no longer sufficient. The company needed a mobile app with fast data synchronization that was user-friendly for both inspectors and the back office. The inspectors often had to work in areas with no internet connection, making a reliable offline mode a critical requirement. The company's inspectors carry out equipment safety checks in the field, fill out detailed reports, attach pictures of the equipment, and deliver the reports to their customers. Without fast sync and reliable offline mode, they struggled with slow loading times and inflexible schedule planning. Read More
About Customer	Janssen-Fritsen is the largest manufacturer of physical education equipment in the Netherlands. They also supply equipment for international events such as the Summer Olympics. They are part of ABEO, a leading French group in the sports and leisure market. Over the years, the company has grown considerably, but it continues to operate as a family business. The safety of the equipment is the most important part of Janssen-Fritsen’s business, which is why they carry out regular inspections. As the company grew, its old mobile solution to carry out inspections no longer met its teams’ needs. Read More
Solution	Janssen-Fritsen implemented Resco and built their custom Resco-based solution with the help of their implementation partner, HSO. The Resco app was much more advanced, highly customizable, and had fast sync compared to their previous solution. The most important criteria for the new solution were mobility and ease of use for both the back office and inspectors. The Resco app replaced paper forms with a single mobile app for all their processes. The app also helps the company reduce its CO2 emissions by enabling proper planning of preventive maintenance and timely repairs. The Resco app operates without issues, even under challenging conditions, and has significantly reduced internal emails by managing work orders, scheduling, and reporting in the app. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - API Integration & Management

Functional Applications - Remote Monitoring & Control Systems

Applicable Functions

Field Services

Quality Assurance

Use Cases

Machine Condition Monitoring

Remote Asset Management

Services

System Integration

Challenge

Janssen-Fritsen, a leading manufacturer of physical education equipment, faced a significant challenge as their business grew. Their existing mobile solution for carrying out equipment safety inspections was no longer sufficient. The company needed a mobile app with fast data synchronization that was user-friendly for both inspectors and the back office. The inspectors often had to work in areas with no internet connection, making a reliable offline mode a critical requirement. The company's inspectors carry out equipment safety checks in the field, fill out detailed reports, attach pictures of the equipment, and deliver the reports to their customers. Without fast sync and reliable offline mode, they struggled with slow loading times and inflexible schedule planning.

About Customer

Janssen-Fritsen is the largest manufacturer of physical education equipment in the Netherlands. They also supply equipment for international events such as the Summer Olympics. They are part of ABEO, a leading French group in the sports and leisure market. Over the years, the company has grown considerably, but it continues to operate as a family business. The safety of the equipment is the most important part of Janssen-Fritsen’s business, which is why they carry out regular inspections. As the company grew, its old mobile solution to carry out inspections no longer met its teams’ needs.

Solution

Janssen-Fritsen implemented Resco and built their custom Resco-based solution with the help of their implementation partner, HSO. The Resco app was much more advanced, highly customizable, and had fast sync compared to their previous solution. The most important criteria for the new solution were mobility and ease of use for both the back office and inspectors. The Resco app replaced paper forms with a single mobile app for all their processes. The app also helps the company reduce its CO2 emissions by enabling proper planning of preventive maintenance and timely repairs. The Resco app operates without issues, even under challenging conditions, and has significantly reduced internal emails by managing work orders, scheduling, and reporting in the app.

Impact #1	Janssen-Fritsen's teams have replaced paper forms with a single mobile app for all their processes.
Impact #2	The Resco app is more reliable and operates without issues, even under challenging conditions.
Impact #3	The Resco app has significantly reduced internal emails by managing work orders, scheduling, and reporting in the app.

Impact #1

Janssen-Fritsen's teams have replaced paper forms with a single mobile app for all their processes.

Impact #2

The Resco app is more reliable and operates without issues, even under challenging conditions.

Impact #3

The Resco app has significantly reduced internal emails by managing work orders, scheduling, and reporting in the app.

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Overview

How Janssen-Fritsen found the right mobile solution with reliable sync and offline mode

Operational Impact