Case Studies
How FourKites Helped Unilever South Africa Overcome Border Delays in a Pandemic
Overview
Analytics & Modeling - Predictive Analytics Functional Applications - Fleet Management Systems (FMS) Networks & Connectivity - Cellular | |
Consumer Goods | |
Logistics & Transportation Warehouse & Inventory Management | |
Fleet Management Predictive Maintenance Real-Time Location System (RTLS) Supply Chain Visibility | |
Software Design & Engineering Services System Integration Training | |
Operational Impact
Unilever South Africa’s Transport Team now leverages the FourKites platform daily to optimize their work, which has improved communication and collaboration across teams. | |
Over 2,500 targeted notifications for elevated facility wait times have been sent from FourKites to the Unilever team, enabling both immediate corrective action and historical trend analysis. | |
Proactive customer communication on load status and delays, which provides total visibility on shipments. | |
Quantitative Benefit
Unilever South Africa had visibility into 80% of their shipments in FourKites by September 2020. | |
Average wait times at South Africa’s borders increased from 4-6 hours to more than 10 hours a day due to COVID-19. | |