Case Studies
How FourKites Helped A MAJOR 3PL Enhance Customer Service
Overview
Analytics & Modeling - Predictive Analytics Platform as a Service (PaaS) - Connectivity Platforms Sensors - GPS | |
Oil & Gas Transportation | |
Business Operation Logistics & Transportation | |
Fleet Management Supply Chain Visibility Track & Trace of Assets | |
System Integration Training | |
Operational Impact
The 3PL has used its partnership with FourKites to differentiate its offering to major shippers, attracting large new customers and securing larger volumes from its existing customers. | |
Its track-and-trace teams take advantage of FourKites' direct integrations with every major transportation management system to keep eyes on their assigned shipments without having to leave their TMS environment. | |
This reduced strain on track and trace personnel enabled the 3PL to re-prioritize resources that were previously being devoted to check calls and manual track-and-trace procedures. | |