Case Studies How FourKites Helped A FURNITURE MANUFACTURER Stand Out From Competitors On Last Mile Delivery

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	How FourKites Helped A FURNITURE MANUFACTURER Stand Out From Competitors On Last Mile Delivery

How FourKites Helped A FURNITURE MANUFACTURER Stand Out From Competitors On Last Mile Delivery

Technology Category	Analytics & Modeling - Predictive Analytics Sensors - GPS
Applicable Industries	Construction & Infrastructure
Applicable Functions	Logistics & Transportation
Use Cases	Fleet Management Predictive Maintenance Track & Trace of Assets
Services	System Integration Training
Challenge	A major office furniture manufacturer was looking to improve its delivery to job sites, where synchronizing with construction crews was important to avoid costly downtime. The company wanted to better calculate the precise arrival times of long-distance deliveries, traveling through busy, densely-populated areas. Read More
About Customer	The customer is a major office furniture manufacturer that specializes in delivering high-quality office furniture to various job sites. The company operates on a large scale, dealing with both outbound deliveries to job sites and inbound deliveries to furniture dealerships. Given the nature of their business, precise timing and coordination with construction crews are crucial to avoid costly downtime and ensure smooth operations. The company has a significant presence in the United States and employs over 1,000 people, making it a key player in the office furniture manufacturing industry. Read More
Solution	The company chose FourKites to track outbound deliveries to job sites and inbound deliveries to furniture dealerships. By utilizing FourKites’ best-in-class geofencing capabilities, the company learned exactly when loads were about to leave pickup facilities, and what weather conditions those loads would encounter en route. Using historical travel time averages and predictive weather and traffic, FourKites calculated exact estimated times of arrival, which the company could then share with customers via a secure, encrypted link, or use to inform their own internal supply chain processes. Through accurate tagging of loads in FourKites, the furniture manufacturer was able to create notifications for individual projects, giving on-site construction site managers precise and detailed visibility into when and where trucks would be. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Predictive Analytics

Sensors - GPS

Applicable Industries

Construction & Infrastructure

Applicable Functions

Logistics & Transportation

Use Cases

Fleet Management

Predictive Maintenance

Track & Trace of Assets

Services

System Integration

Training

Challenge

A major office furniture manufacturer was looking to improve its delivery to job sites, where synchronizing with construction crews was important to avoid costly downtime. The company wanted to better calculate the precise arrival times of long-distance deliveries, traveling through busy, densely-populated areas.

About Customer

The customer is a major office furniture manufacturer that specializes in delivering high-quality office furniture to various job sites. The company operates on a large scale, dealing with both outbound deliveries to job sites and inbound deliveries to furniture dealerships. Given the nature of their business, precise timing and coordination with construction crews are crucial to avoid costly downtime and ensure smooth operations. The company has a significant presence in the United States and employs over 1,000 people, making it a key player in the office furniture manufacturing industry.

Solution

The company chose FourKites to track outbound deliveries to job sites and inbound deliveries to furniture dealerships. By utilizing FourKites’ best-in-class geofencing capabilities, the company learned exactly when loads were about to leave pickup facilities, and what weather conditions those loads would encounter en route. Using historical travel time averages and predictive weather and traffic, FourKites calculated exact estimated times of arrival, which the company could then share with customers via a secure, encrypted link, or use to inform their own internal supply chain processes. Through accurate tagging of loads in FourKites, the furniture manufacturer was able to create notifications for individual projects, giving on-site construction site managers precise and detailed visibility into when and where trucks would be.

Impact #1	Using the tag feature grouping, the furniture manufacturer was able to enhance customer experience and streamline internal operations.
Impact #2	People on job sites didn't have to stop what they were doing until the truck was near its final delivery location, improving productivity.
Impact #3	The improved customer experience gave the company a point of differentiation over its competitors.

Impact #1

Using the tag feature grouping, the furniture manufacturer was able to enhance customer experience and streamline internal operations.

Impact #2

People on job sites didn't have to stop what they were doing until the truck was near its final delivery location, improving productivity.

Impact #3

The improved customer experience gave the company a point of differentiation over its competitors.

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Overview

How FourKites Helped A FURNITURE MANUFACTURER Stand Out From Competitors On Last Mile Delivery

Operational Impact