AssetWorks Case Studies How FleetFocus™ Helps Chesapeake Accomplish Its Mission to Protect the Investment of Their City’s Citizens

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	How FleetFocus™ Helps Chesapeake Accomplish Its Mission to Protect the Investment of Their City’s Citizens AssetWorks

How FleetFocus™ Helps Chesapeake Accomplish Its Mission to Protect the Investment of Their City’s Citizens

AssetWorks

Technology Category	Functional Applications - Fleet Management Systems (FMS)
Applicable Industries	Cities & Municipalities
Applicable Functions	Logistics & Transportation Maintenance
Use Cases	Fleet Management Predictive Maintenance
Services	System Integration
Challenge	The City of Chesapeake’s Central Fleet Management (CFM) division, led by Fleet Manager George Hrichak, oversees some 1800 vehicles with an annual operating budget of $9.5 million. The CFM is guided in their work by the division’s mission statement: To provide efficient and cost-effective fleet management services for a safe, economical, and environmentally sound fleet that meets the needs of our customers and which protects the investment of our citizens. In 2002 the City of Chesapeake sought to modernize the technology used by the CFM and seek greater efficiency by moving from an outdated mainframe system to AssetWork’s fully web-enabled fleet management solution; FleetFocus. The transition to FleetFocus provided the City with the robust maintenance and reporting capabilities needed to maintain the fleet’s light and heavy duty vehicles, stationary assets, tools and even the city’s boats. Read More
About Customer	Nestled in the heart of the Hampton Roads area of Virginia is the City of Chesapeake. Chesapeake, the third largest city in the Commonwealth, is located just 20 minutes from the Virginia Beach oceanfront, 15 minutes from downtown Norfolk, and 45 minutes from the history of Colonial Williamsburg. Over 200,000 residents enjoy the city’s urban areas, as well as many square miles of protected forests and wetlands. Visitors flock to the area to enjoy its rich history, as well as many local attractions, culture, golf, waterways, and its serene natural beauty. Helping to maintain this diverse area and provide essential services to its citizenry is the City of Chesapeake’s Central Fleet Management (CFM) division. The Fleet Management team, led by Fleet Manager George Hrichak, oversees some 1800 vehicles with an annual operating budget of $9.5 million. Read More
Solution	The City of Chesapeake implemented FleetFocus, a fully web-enabled fleet management solution by AssetWorks. The transition to FleetFocus provided the City with the robust maintenance and reporting capabilities needed to maintain the fleet’s light and heavy duty vehicles, stationary assets, tools and even the city’s boats. FleetFocus enabled the City of Chesapeake to flag older vehicles as “Exceeds life” and then isolate and report on the costs associated with maintaining these specific vehicles. The result of the analysis was startling: 73% of the entire CFM budget is used to maintain just 43% of the vehicles. Armed with this information, Hrichak and his team were able to determine which vehicles should be permanently retired, sold at auction, or used for parts. Additionally, policy has now been enacted whereby any vehicle that has been flagged as ‘exceeded lifecycle’ must get departmental approval before any costly repairs are performed. Read More Log in to view content
Contents

Technology Category

Functional Applications - Fleet Management Systems (FMS)

Applicable Industries

Cities & Municipalities

Applicable Functions

Logistics & Transportation

Maintenance

Use Cases

Fleet Management

Predictive Maintenance

Services

System Integration

Challenge

The City of Chesapeake’s Central Fleet Management (CFM) division, led by Fleet Manager George Hrichak, oversees some 1800 vehicles with an annual operating budget of $9.5 million. The CFM is guided in their work by the division’s mission statement: To provide efficient and cost-effective fleet management services for a safe, economical, and environmentally sound fleet that meets the needs of our customers and which protects the investment of our citizens. In 2002 the City of Chesapeake sought to modernize the technology used by the CFM and seek greater efficiency by moving from an outdated mainframe system to AssetWork’s fully web-enabled fleet management solution; FleetFocus. The transition to FleetFocus provided the City with the robust maintenance and reporting capabilities needed to maintain the fleet’s light and heavy duty vehicles, stationary assets, tools and even the city’s boats.

About Customer

Nestled in the heart of the Hampton Roads area of Virginia is the City of Chesapeake. Chesapeake, the third largest city in the Commonwealth, is located just 20 minutes from the Virginia Beach oceanfront, 15 minutes from downtown Norfolk, and 45 minutes from the history of Colonial Williamsburg. Over 200,000 residents enjoy the city’s urban areas, as well as many square miles of protected forests and wetlands. Visitors flock to the area to enjoy its rich history, as well as many local attractions, culture, golf, waterways, and its serene natural beauty. Helping to maintain this diverse area and provide essential services to its citizenry is the City of Chesapeake’s Central Fleet Management (CFM) division. The Fleet Management team, led by Fleet Manager George Hrichak, oversees some 1800 vehicles with an annual operating budget of $9.5 million.

Solution

The City of Chesapeake implemented FleetFocus, a fully web-enabled fleet management solution by AssetWorks. The transition to FleetFocus provided the City with the robust maintenance and reporting capabilities needed to maintain the fleet’s light and heavy duty vehicles, stationary assets, tools and even the city’s boats. FleetFocus enabled the City of Chesapeake to flag older vehicles as “Exceeds life” and then isolate and report on the costs associated with maintaining these specific vehicles. The result of the analysis was startling: 73% of the entire CFM budget is used to maintain just 43% of the vehicles. Armed with this information, Hrichak and his team were able to determine which vehicles should be permanently retired, sold at auction, or used for parts. Additionally, policy has now been enacted whereby any vehicle that has been flagged as ‘exceeded lifecycle’ must get departmental approval before any costly repairs are performed.

Impact #1	Decrease repair turnaround times by more than half.
Impact #2	Decrease comeback rate by more than 75%.
Impact #3	Fix everything that’s broken at once.

Impact #1

Decrease repair turnaround times by more than half.

Impact #2

Decrease comeback rate by more than 75%.

Impact #3

Fix everything that’s broken at once.

Benefit #1	Decreased repair turnaround times from 10 days to less than 4 days.
Benefit #2	Reduced comeback rate from 8-14% to less than 2%.
Benefit #3	Reduced overdue PM inspections per month from over 40 to less than 10.

Benefit #1

Decreased repair turnaround times from 10 days to less than 4 days.

Benefit #2

Reduced comeback rate from 8-14% to less than 2%.

Benefit #3

Reduced overdue PM inspections per month from over 40 to less than 10.

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Overview

How FleetFocus™ Helps Chesapeake Accomplish Its Mission to Protect the Investment of Their City’s Citizens

Operational Impact

Quantitative Benefit