How Family HealthCare Network Improved Data Accessibility & Enhanced Operational Performance

Family HealthCare Network (FHCN) was facing challenges with their existing visualization capabilities and data accessibility. They wanted to improve data transparency throughout their network and enhance organization-wide performance in the U.S. Department of Health and Human Services’ Uniform Data System (UDS) reporting. The UDS is a core set of information appropriate for reviewing the operation and performance of health centers. The data collected is reviewed annually to ensure compliance with legislative and regulatory requirements, help report general Health Center Program accomplishments, and continually improve health center operations and performance. The UDS report is required of Health Center Program grantees by organizations such as FHCN, which is a Migrant Health Center. FHCN required a BI solution that provided more visibility, to help realize the vastness of their data, and to ensure that federal goals were met. They also needed a solution that bestowed their users the right tools to improve performance.

Family HealthCare Network (FHCN) is a non-profit community-based organization that provides health care to their surrounding communities, via 16 federally qualified health centers. FHCN is a multi-site primary health care network, servicing over 200,000 patients, and is one of the largest health care providers in the United States. As a Migrant Health Center, FHCN is required to comply with the U.S. Department of Health and Human Services’ Uniform Data System (UDS) reporting. The organization is committed to improving the health and well-being of the communities they serve through the provision of quality health care services, health promotion, and disease prevention programs.