Avanan Case Studies How Crowder College Found Simplicity and Security with Avanan

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	How Crowder College Found Simplicity and Security with Avanan Avanan

How Crowder College Found Simplicity and Security with Avanan

Avanan

Technology Category	Cybersecurity & Privacy - Cloud Security
Applicable Industries	Education
Applicable Functions	Business Operation
Use Cases	Cybersecurity
Services	Cloud Planning, Design & Implementation Services Cybersecurity Services
Challenge	In 2019, Crowder College, a community college in Neosho, Missouri, was hit by a ransomware attack that shut down the college’s email, website, and computer systems. The virus, likely introduced via email, had been dormant in the computer’s system for nearly a year. The college refused to pay the hackers $1.6 million demand, and set to work rebuilding and restoring their systems. Immediately after the ransomware incident, Crowder deployed AppRiver for their email security. However, AppRiver, a Secure Email Gateway (SEG), had limitations. It was not very granular and let a lot of phishing and spam through. Crowder needed a more efficacious solution that wasn’t passive, provided robust security, with better reporting and better customer service. Read More
About Customer	Crowder College is a public community college in Neosho, Missouri. The college has approximately 4,500 students, 300 full-time employees, and 400 part-time employees. In 2019, the college was hit by a ransomware attack that shut down their email, website, and computer systems. The college refused to pay the hackers' demand of $1.6 million and instead set to work rebuilding and restoring their systems. They deployed AppRiver for their email security immediately after the ransomware incident. However, they found that AppRiver had limitations and were looking for a more efficacious solution. Read More
Solution	Crowder College decided to use Avanan for their email security. Avanan blocks attacks before the inbox and keeps false positives to a minimum. It is easy to use and does not require a high degree of technical knowledge. With Avanan, administrators can go to an individual email, see the scan results, see what it was saying about the attachment or a link, all in a single pane of glass. If a malicious email does manage to get through the filter, it can be easily mitigated by locating it in Avanan and pulling it from inboxes with a quick search. Avanan can also tie in and protect Teams, OneDrive and SharePoint. The Avanan dashboard provides accurate data that is valuable when presenting to others. Read More Log in to view content
Contents

Technology Category

Cybersecurity & Privacy - Cloud Security

Applicable Industries

Education

Applicable Functions

Business Operation

Use Cases

Cybersecurity

Services

Cloud Planning, Design & Implementation Services

Cybersecurity Services

Challenge

In 2019, Crowder College, a community college in Neosho, Missouri, was hit by a ransomware attack that shut down the college’s email, website, and computer systems. The virus, likely introduced via email, had been dormant in the computer’s system for nearly a year. The college refused to pay the hackers $1.6 million demand, and set to work rebuilding and restoring their systems. Immediately after the ransomware incident, Crowder deployed AppRiver for their email security. However, AppRiver, a Secure Email Gateway (SEG), had limitations. It was not very granular and let a lot of phishing and spam through. Crowder needed a more efficacious solution that wasn’t passive, provided robust security, with better reporting and better customer service.

About Customer

Crowder College is a public community college in Neosho, Missouri. The college has approximately 4,500 students, 300 full-time employees, and 400 part-time employees. In 2019, the college was hit by a ransomware attack that shut down their email, website, and computer systems. The college refused to pay the hackers' demand of $1.6 million and instead set to work rebuilding and restoring their systems. They deployed AppRiver for their email security immediately after the ransomware incident. However, they found that AppRiver had limitations and were looking for a more efficacious solution.

Solution

Crowder College decided to use Avanan for their email security. Avanan blocks attacks before the inbox and keeps false positives to a minimum. It is easy to use and does not require a high degree of technical knowledge. With Avanan, administrators can go to an individual email, see the scan results, see what it was saying about the attachment or a link, all in a single pane of glass. If a malicious email does manage to get through the filter, it can be easily mitigated by locating it in Avanan and pulling it from inboxes with a quick search. Avanan can also tie in and protect Teams, OneDrive and SharePoint. The Avanan dashboard provides accurate data that is valuable when presenting to others.

Impact #1	Avanan blocks attacks before they reach the inbox, reducing the risk of phishing and spam.
Impact #2	Avanan is easy to use and does not require a high degree of technical knowledge.
Impact #3	Avanan provides an accurate dashboard that shows exactly what is happening, allowing the value of the solution to be easily demonstrated.

Impact #1

Avanan blocks attacks before they reach the inbox, reducing the risk of phishing and spam.

Impact #2

Avanan is easy to use and does not require a high degree of technical knowledge.

Impact #3

Avanan provides an accurate dashboard that shows exactly what is happening, allowing the value of the solution to be easily demonstrated.

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Overview

How Crowder College Found Simplicity and Security with Avanan

Operational Impact