Intelex Case Studies How City of St. Albert increased operational efficiencies by automating their EHS program

Edit This Case Study Record

	How City of St. Albert increased operational efficiencies by automating their EHS program Intelex

How City of St. Albert increased operational efficiencies by automating their EHS program

Intelex

Technology Category	Platform as a Service (PaaS) - Data Management Platforms
Applicable Industries	Cities & Municipalities
Applicable Functions	Business Operation Quality Assurance
Use Cases	Process Control & Optimization Regulatory Compliance Monitoring
Services	System Integration Software Design & Engineering Services
Challenge	The City of St. Albert, the 5th largest city in the province of Alberta, was seeking an integrated management system to help them achieve their short term goal of meeting requirements for ISO 14001 certification and their long term goal of ensuring operational efficiency and excellence. The first step towards ISO 14001 certification required the City of St. Albert to streamline internal processes and data management across the City’s departments, beginning with Transit and Public Works. Before Intelex, the majority of the City’s documentation, tracking, and reporting lived on paper, in disparate spreadsheets, or in the municipality’s in-house system. This resulted in lengthy processes to find the right document and at times turned out missing or inconsistent data fields. The City of St. Albert knew they would need to standardize their approach to environmental management by automating the collection, storage, assessment and reporting of environmental data. Read More
About Customer	The City of St. Albert is the 5th largest city in the province of Alberta. With over 1,000 permanent and casual employees, the municipal agency serves a community of more than 2,300 local businesses and nearly 65,000 people. The City of St. Albert was in search of an integrated management system that would help them achieve their short term goal of meeting requirements for ISO 14001 certification and their long term goal of ensuring operational efficiency and excellence. The City of St. Albert was heavily reliant on paper-based processes and had a majority of their documentation, tracking, and reporting on paper, in disparate spreadsheets, or in the municipality’s in-house system. Read More
Solution	The City of St. Albert approached Intelex for a solution that would provide a centralized online tracking and reporting system for all of their environmental data. They also needed a document control solution that would provide easy access to documents by security level, ensure version control so that only up-to-date documents were accessible, and track historical access and edits to documents for legal and auditing purposes. An Intelex Project Manager and Consultant worked closely with the City of St. Albert Environmental representative to plan and schedule the implementation. Through a series of consulting sessions, key needs and internal processes were identified and reflected in the systems configuration. At the onset of the project a desired timeline was outlined for a fully operating live system, and courtesy of a dedicated team all deadlines and targets were met for a successful and timely roll-out of the system. Read More Log in to view content
Contents

Technology Category

Platform as a Service (PaaS) - Data Management Platforms

Applicable Industries

Cities & Municipalities

Applicable Functions

Business Operation

Quality Assurance

Use Cases

Process Control & Optimization

Regulatory Compliance Monitoring

Services

System Integration

Software Design & Engineering Services

Challenge

The City of St. Albert, the 5th largest city in the province of Alberta, was seeking an integrated management system to help them achieve their short term goal of meeting requirements for ISO 14001 certification and their long term goal of ensuring operational efficiency and excellence. The first step towards ISO 14001 certification required the City of St. Albert to streamline internal processes and data management across the City’s departments, beginning with Transit and Public Works. Before Intelex, the majority of the City’s documentation, tracking, and reporting lived on paper, in disparate spreadsheets, or in the municipality’s in-house system. This resulted in lengthy processes to find the right document and at times turned out missing or inconsistent data fields. The City of St. Albert knew they would need to standardize their approach to environmental management by automating the collection, storage, assessment and reporting of environmental data.

About Customer

The City of St. Albert is the 5th largest city in the province of Alberta. With over 1,000 permanent and casual employees, the municipal agency serves a community of more than 2,300 local businesses and nearly 65,000 people. The City of St. Albert was in search of an integrated management system that would help them achieve their short term goal of meeting requirements for ISO 14001 certification and their long term goal of ensuring operational efficiency and excellence. The City of St. Albert was heavily reliant on paper-based processes and had a majority of their documentation, tracking, and reporting on paper, in disparate spreadsheets, or in the municipality’s in-house system.

Solution

The City of St. Albert approached Intelex for a solution that would provide a centralized online tracking and reporting system for all of their environmental data. They also needed a document control solution that would provide easy access to documents by security level, ensure version control so that only up-to-date documents were accessible, and track historical access and edits to documents for legal and auditing purposes. An Intelex Project Manager and Consultant worked closely with the City of St. Albert Environmental representative to plan and schedule the implementation. Through a series of consulting sessions, key needs and internal processes were identified and reflected in the systems configuration. At the onset of the project a desired timeline was outlined for a fully operating live system, and courtesy of a dedicated team all deadlines and targets were met for a successful and timely roll-out of the system.

Impact #1	Achieved ISO 14001 certification less than two years after implementation.
Impact #2	Central tracking and real-time reporting increased visibility into issues and nonconformances, providing insights into areas to apply training resources and proactive measures.
Impact #3	Comprehensive management of EHS program in one holistic, centralized system.

Impact #1

Achieved ISO 14001 certification less than two years after implementation.

Impact #2

Central tracking and real-time reporting increased visibility into issues and nonconformances, providing insights into areas to apply training resources and proactive measures.

Impact #3

Comprehensive management of EHS program in one holistic, centralized system.

Benefit #1	Reached an 80% reduction in nonconformances from their Public Works and Transit departments.
Benefit #2	During their internal and external compliance audits, they realized a 78% reduction in the Transit department’s dedicated employee hours and 61% in the Public Works department.
Benefit #3	Reduction in employee resources for annual audits resulted in a cost savings of roughly $14,000.

Benefit #1

Reached an 80% reduction in nonconformances from their Public Works and Transit departments.

Benefit #2

During their internal and external compliance audits, they realized a 78% reduction in the Transit department’s dedicated employee hours and 61% in the Public Works department.

Benefit #3

Reduction in employee resources for annual audits resulted in a cost savings of roughly $14,000.

Download PDF Version

Overview

How City of St. Albert increased operational efficiencies by automating their EHS program

Operational Impact

Quantitative Benefit