SweetProcess Case Studies How Awesome Dynamic Streamlined Their Onboarding Process and Reduced Training Time by 50%

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	How Awesome Dynamic Streamlined Their Onboarding Process and Reduced Training Time by 50% SweetProcess

How Awesome Dynamic Streamlined Their Onboarding Process and Reduced Training Time by 50%

SweetProcess

Technology Category	Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries	Education Equipment & Machinery
Use Cases	Time Sensitive Networking Virtual Training
Services	Training
Challenge	Awesome Dynamic, a B2B eCommerce consulting company, was struggling with their employee onboarding process. As an Amazon consulting agency, they were tasked with managing Seller Central and Vendor Central accounts for businesses of all sizes, as well as offering training. However, their onboarding process was inefficient and time-consuming. They were using Google Sites and Google Docs to keep process and procedure documents organized, but found it difficult for team members to search and find relevant information due to lack of standardization. Furthermore, there was low adoption and usage of the tool by employees, leading to constant retraining of new people on the same procedures. Read More
About Customer	Awesome Dynamic is a B2B eCommerce consulting company with 20 full-time employees. They are an Amazon consulting agency that helps clients understand how to sell on the Amazon platform. They work with businesses of all sizes and manage their Seller Central and Vendor Central accounts as well as offer training. The company was struggling with an inefficient and time-consuming onboarding process, which was causing low adoption and usage of their existing tools by employees. They were in need of a solution that would streamline their process and reduce the need for constant retraining. Read More
Solution	Awesome Dynamic decided to work with SweetProcess to streamline their onboarding process. After researching and comparing several tools, they chose SweetProcess for its practical cost and transparency about current shortcomings and future features. Despite initial skepticism due to the lack of documentation on how to use the tool and the perception that SweetProcess was a new company, they were reassured by the company's willingness to listen to customer feedback and adapt. The tool was found to be robust and user-friendly, allowing employees to search for similar terms and get relevant results. This made it easier for team members to find what they were looking for, reducing the need for constant retraining. Read More Log in to view content
Contents

Technology Category

Platform as a Service (PaaS) - Application Development Platforms

Applicable Industries

Education

Equipment & Machinery

Use Cases

Time Sensitive Networking

Virtual Training

Services

Training

Challenge

Awesome Dynamic, a B2B eCommerce consulting company, was struggling with their employee onboarding process. As an Amazon consulting agency, they were tasked with managing Seller Central and Vendor Central accounts for businesses of all sizes, as well as offering training. However, their onboarding process was inefficient and time-consuming. They were using Google Sites and Google Docs to keep process and procedure documents organized, but found it difficult for team members to search and find relevant information due to lack of standardization. Furthermore, there was low adoption and usage of the tool by employees, leading to constant retraining of new people on the same procedures.

About Customer

Awesome Dynamic is a B2B eCommerce consulting company with 20 full-time employees. They are an Amazon consulting agency that helps clients understand how to sell on the Amazon platform. They work with businesses of all sizes and manage their Seller Central and Vendor Central accounts as well as offer training. The company was struggling with an inefficient and time-consuming onboarding process, which was causing low adoption and usage of their existing tools by employees. They were in need of a solution that would streamline their process and reduce the need for constant retraining.

Solution

Awesome Dynamic decided to work with SweetProcess to streamline their onboarding process. After researching and comparing several tools, they chose SweetProcess for its practical cost and transparency about current shortcomings and future features. Despite initial skepticism due to the lack of documentation on how to use the tool and the perception that SweetProcess was a new company, they were reassured by the company's willingness to listen to customer feedback and adapt. The tool was found to be robust and user-friendly, allowing employees to search for similar terms and get relevant results. This made it easier for team members to find what they were looking for, reducing the need for constant retraining.

Impact #1	The implementation of SweetProcess has significantly improved Awesome Dynamic's onboarding process. The tool's robust search feature has made it easier for employees to find relevant documents, reducing the need for constant retraining and increasing adoption and usage of the tool. This has empowered team members to find solutions on their own, fostering a culture of problem-solving within the company. Furthermore, the company has appreciated SweetProcess's transparency and willingness to listen to customer feedback, which has given them confidence in their choice of tool and its potential for future improvements.

Impact #1

The implementation of SweetProcess has significantly improved Awesome Dynamic's onboarding process. The tool's robust search feature has made it easier for employees to find relevant documents, reducing the need for constant retraining and increasing adoption and usage of the tool. This has empowered team members to find solutions on their own, fostering a culture of problem-solving within the company. Furthermore, the company has appreciated SweetProcess's transparency and willingness to listen to customer feedback, which has given them confidence in their choice of tool and its potential for future improvements.

Benefit #1	Cut down on onboarding and employee training time by 50%
Benefit #2	Improved searchability of process and procedure documents
Benefit #3	Increased adoption and usage of the tool by employees

Benefit #1

Cut down on onboarding and employee training time by 50%

Benefit #2

Improved searchability of process and procedure documents

Benefit #3

Increased adoption and usage of the tool by employees

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Overview

How Awesome Dynamic Streamlined Their Onboarding Process and Reduced Training Time by 50%

Operational Impact

Quantitative Benefit