insightsoftware Case Studies How Absorb Software Embed to Provide Superior Analytics in a Multi-Tenant Environment

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	How Absorb Software Embed to Provide Superior Analytics in a Multi-Tenant Environment insightsoftware

How Absorb Software Embed to Provide Superior Analytics in a Multi-Tenant Environment

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Technology Category	Analytics & Modeling - Big Data Analytics Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries	Education
Applicable Functions	Human Resources
Use Cases	Predictive Maintenance
Services	Data Science Services
Challenge	Absorb Software, a provider of Learning Management Systems (LMS), identified the need to provide their LMS administrators more direct access to their data. As their client base grew, they found an increasing demand for enhanced customization to the reporting functionality. Absorb Software’s clients wanted the ability to gather actionable insights from the LMS, to bring-to-life their own specific reporting design and functionality. They had requested unique data layouts as well as greater interactivity within their reporting environment, to better consume and analyze their data. With a growing client-base in a diverse range of industries, and a highly flexible software with a wide range of workflows, the challenge of building generic reports that cover all of their clients’ unique needs demanded an expansion beyond Absorb’s already rich suite of standard reporting options. Read More
About Customer	Absorb Software is a company based in Calgary, Alberta, Canada. Since 2003, they have been developing Learning Management Systems (LMS) to support all learning by reflecting and anticipating their clients’ needs. By 2013, Absorb Software’s LMS (Absorb LMS) had blossomed into a highly sophisticated software and was used by hundreds of clients worldwide. This led the business to focus solely on the LMS and begin phasing out course development. Absorb Software works one-on-one with their clients’ LMS Administrators to better understand how they’re using Absorb LMS, and to determine what goals they’re looking to achieve through the reporting system. Read More
Solution	Absorb Software created a BI module by embedding Dundas BI into their LMS (Absorb LMS). They employed a multi-tenancy scenario where they could effortlessly create and manage their clients, each separate from one another, and presented them with a rich suite of reporting options that are custom-built to their specific needs. In addition to providing their clients with a library of ready made, interactive dashboards by incorporating Dundas BI into their LMS, Absorb Software acquired the ability to offer highly customized reporting, as well as customizable visual representations of data to match the unique context of each client. Dundas BI’s fully customizable visualizations enabled Absorb Software to tailor each dashboard to the client’s specific requirements. Dundas BI’s built-in support for multi-tenant deployment scenarios allowed Absorb Software to easily create and manage their 100+ tenants, each isolated from another under a single deployment. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Big Data Analytics

Functional Applications - Enterprise Resource Planning Systems (ERP)

Applicable Industries

Education

Applicable Functions

Human Resources

Use Cases

Predictive Maintenance

Services

Data Science Services

Challenge

Absorb Software, a provider of Learning Management Systems (LMS), identified the need to provide their LMS administrators more direct access to their data. As their client base grew, they found an increasing demand for enhanced customization to the reporting functionality. Absorb Software’s clients wanted the ability to gather actionable insights from the LMS, to bring-to-life their own specific reporting design and functionality. They had requested unique data layouts as well as greater interactivity within their reporting environment, to better consume and analyze their data. With a growing client-base in a diverse range of industries, and a highly flexible software with a wide range of workflows, the challenge of building generic reports that cover all of their clients’ unique needs demanded an expansion beyond Absorb’s already rich suite of standard reporting options.

About Customer

Absorb Software is a company based in Calgary, Alberta, Canada. Since 2003, they have been developing Learning Management Systems (LMS) to support all learning by reflecting and anticipating their clients’ needs. By 2013, Absorb Software’s LMS (Absorb LMS) had blossomed into a highly sophisticated software and was used by hundreds of clients worldwide. This led the business to focus solely on the LMS and begin phasing out course development. Absorb Software works one-on-one with their clients’ LMS Administrators to better understand how they’re using Absorb LMS, and to determine what goals they’re looking to achieve through the reporting system.

Solution

Absorb Software created a BI module by embedding Dundas BI into their LMS (Absorb LMS). They employed a multi-tenancy scenario where they could effortlessly create and manage their clients, each separate from one another, and presented them with a rich suite of reporting options that are custom-built to their specific needs. In addition to providing their clients with a library of ready made, interactive dashboards by incorporating Dundas BI into their LMS, Absorb Software acquired the ability to offer highly customized reporting, as well as customizable visual representations of data to match the unique context of each client. Dundas BI’s fully customizable visualizations enabled Absorb Software to tailor each dashboard to the client’s specific requirements. Dundas BI’s built-in support for multi-tenant deployment scenarios allowed Absorb Software to easily create and manage their 100+ tenants, each isolated from another under a single deployment.

Impact #1	Absorb Software benefits from saving on complex system maintenance and avoiding duplicated work efforts as Dundas BI automatically adjusts to whoever is using the BI module.
Impact #2	Absorb Software offers custom reporting to their clients, where they’ll write applications that provide flat files at weekly intervals.
Impact #3	Absorb Software welcomed immediate return on investment with several government contracts where paper-based record keeping was a priority.

Impact #1

Absorb Software benefits from saving on complex system maintenance and avoiding duplicated work efforts as Dundas BI automatically adjusts to whoever is using the BI module.

Impact #2

Absorb Software offers custom reporting to their clients, where they’ll write applications that provide flat files at weekly intervals.

Impact #3

Absorb Software welcomed immediate return on investment with several government contracts where paper-based record keeping was a priority.

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Overview

How Absorb Software Embed to Provide Superior Analytics in a Multi-Tenant Environment

Operational Impact