Actian Case Studies How a Transport Leader Reduced DSO and Streamlined Onboarding

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	How a Transport Leader Reduced DSO and Streamlined Onboarding Actian

How a Transport Leader Reduced DSO and Streamlined Onboarding

Actian

Technology Category	Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries	Oil & Gas Transportation
Applicable Functions	Logistics & Transportation Procurement
Use Cases	Fleet Management Supply Chain Visibility
Services	Cloud Planning, Design & Implementation Services System Integration
Challenge	ACME Truck Line, a leader in the truck transport of equipment, materials, and supplies throughout the United States, was facing challenges with its invoice processing standards. The company was asked by a major oil and gas industry customer to shift from paper to electronic invoicing. However, the traditionally paper-based truck transport industry had varying invoice processing standards from customer to customer. Before deploying the Actian solution, ACME had to enter all of its invoicing data twice: once in its own accounting system and once in its customer’s e-invoice system. This 'double-entry' practice doubled the risk of errors, delays and rework in the invoicing process. It also had an adverse impact on the company’s customer onboarding process, making it unnecessarily cumbersome and complex and hindering support of high-volume customers. Read More
About Customer	Louisiana-based ACME Truck Line is a leader in the truck transport of equipment, materials, and supplies throughout the United States. The company operates a fleet of over 2,500 trucks in 30 service markets across 10 states, and hauls 8,000 truckloads of oilfield, general commodities, and expedited freight every week. It’s a complex and fast-paced business. Along with safe, on-time deliveries, responsiveness and integrity of service are key to ACME Truck Line’s success. But responsiveness and integrity of service can be a challenge in the traditionally paper-based truck transport industry where invoice processing standards vary from customer to customer. Read More
Solution	ACME Truck Line engaged an IT consultant, Mike Bernard, to find an easy-to-use solution that could help the company improve invoice processing, accelerate customer onboarding, and scale easily with business growth. Bernard chose the Actian platform and Actian BXSupplierConnect to be implemented as part of ACME’s managed service. Using BXSupplierConnect has eliminated the need for double-entry, significantly reducing invoice errors, delays and rejections, and accelerating time to revenue. A single invoice file is delivered to the Actian platform, which in turn automates data formatting and validation and provides electronic invoicing in the customer’s specified format. With duplicate data entry eliminated and automated upfront error detection in place, ACME’s invoice processing time has decreased, reducing Days of Sales Outstanding. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - Data Exchange & Integration

Applicable Industries

Oil & Gas

Transportation

Applicable Functions

Logistics & Transportation

Procurement

Use Cases

Fleet Management

Supply Chain Visibility

Services

Cloud Planning, Design & Implementation Services

System Integration

Challenge

ACME Truck Line, a leader in the truck transport of equipment, materials, and supplies throughout the United States, was facing challenges with its invoice processing standards. The company was asked by a major oil and gas industry customer to shift from paper to electronic invoicing. However, the traditionally paper-based truck transport industry had varying invoice processing standards from customer to customer. Before deploying the Actian solution, ACME had to enter all of its invoicing data twice: once in its own accounting system and once in its customer’s e-invoice system. This 'double-entry' practice doubled the risk of errors, delays and rework in the invoicing process. It also had an adverse impact on the company’s customer onboarding process, making it unnecessarily cumbersome and complex and hindering support of high-volume customers.

About Customer

Louisiana-based ACME Truck Line is a leader in the truck transport of equipment, materials, and supplies throughout the United States. The company operates a fleet of over 2,500 trucks in 30 service markets across 10 states, and hauls 8,000 truckloads of oilfield, general commodities, and expedited freight every week. It’s a complex and fast-paced business. Along with safe, on-time deliveries, responsiveness and integrity of service are key to ACME Truck Line’s success. But responsiveness and integrity of service can be a challenge in the traditionally paper-based truck transport industry where invoice processing standards vary from customer to customer.

Solution

ACME Truck Line engaged an IT consultant, Mike Bernard, to find an easy-to-use solution that could help the company improve invoice processing, accelerate customer onboarding, and scale easily with business growth. Bernard chose the Actian platform and Actian BXSupplierConnect to be implemented as part of ACME’s managed service. Using BXSupplierConnect has eliminated the need for double-entry, significantly reducing invoice errors, delays and rejections, and accelerating time to revenue. A single invoice file is delivered to the Actian platform, which in turn automates data formatting and validation and provides electronic invoicing in the customer’s specified format. With duplicate data entry eliminated and automated upfront error detection in place, ACME’s invoice processing time has decreased, reducing Days of Sales Outstanding.

Impact #1	Eliminated the need for double-entry, significantly reducing invoice errors, delays and rejections
Impact #2	Automated data formatting and validation and provides electronic invoicing in the customer’s specified format
Impact #3	Improved customer onboarding process, making it less cumbersome and complex

Impact #1

Eliminated the need for double-entry, significantly reducing invoice errors, delays and rejections

Impact #2

Automated data formatting and validation and provides electronic invoicing in the customer’s specified format

Impact #3

Improved customer onboarding process, making it less cumbersome and complex

Benefit #1	New customer onboarding process took just 20-25% of the time it took with the previous service provider
Benefit #2	Significant reduction in Days of Sales Outstanding

Benefit #1

New customer onboarding process took just 20-25% of the time it took with the previous service provider

Benefit #2

Significant reduction in Days of Sales Outstanding

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Overview

How a Transport Leader Reduced DSO and Streamlined Onboarding

Operational Impact

Quantitative Benefit