Case Studies
HotelTonight relies on New Relic for application monitoring and performance management as company accelerates growth and expansion
Overview
Analytics & Modeling - Real Time Analytics Application Infrastructure & Middleware - API Integration & Management | |
Business Operation Sales & Marketing | |
Predictive Quality Analytics Real-Time Location System (RTLS) | |
Software Design & Engineering Services System Integration | |
Operational Impact
Using New Relic has been a big productivity boost for the HotelTonight team. It gives them insight into what’s normal so they can monitor to make sure the app is functioning properly. They can see the health of the application with a quick glance which translates into confidence and time savings. | |
The combination of monitoring and performance optimization allows HotelTonight to resolve issues faster and improve their planning. They can see their traffic spikes and plan for them. The insight New Relic gives them helps them to stay ahead of the curve, rather than just react. | |
Using New Relic has had a direct impact on the company’s customer experience. They were able to identify and resolve a performance issue with their most heavily used API, improving the speed at which customers can find hotel choices. | |
Quantitative Benefit
In most instances, HotelTonight can resolve issues in under an hour, start to finish, often even faster. | |
Customers looking for hotel choices in a given city now get their choices twice as fast. | |