NETSCOUT Case Studies Hospital Achieves Enhanced Security Posture and Reduced OPEX with NETSCOUT and Splunk Integration

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	Hospital Achieves Enhanced Security Posture and Reduced OPEX with NETSCOUT and Splunk Integration NETSCOUT

Hospital Achieves Enhanced Security Posture and Reduced OPEX with NETSCOUT and Splunk Integration

NETSCOUT

Technology Category	Analytics & Modeling - Real Time Analytics Cybersecurity & Privacy - Network Security Networks & Connectivity - Network Management & Analysis Software
Applicable Industries	Healthcare & Hospitals
Applicable Functions	Maintenance Quality Assurance
Use Cases	Cybersecurity Edge Computing & Edge Intelligence Predictive Maintenance
Services	Data Science Services System Integration
Challenge	The regional healthcare organization was struggling with an overload of alerts from various security tools, making coordination difficult and error-prone. The Mean-Time-to-Resolution (MTTR) was significantly higher than desired, sometimes reaching multiple weeks. The security operation center (SOC) analysts were constantly switching between security tools, spending too much time bouncing back and forth rather than quickly finding Indicators of Compromise (IoCs) to stop attacks. Coordination between the various security tools was poor and sometimes nonexistent. All these tools had excellent GUIs, but they were designed only to provide functional value within their own cybersecurity feature set and did not share data with context. What was needed was a way to quickly correlate data across multiple tools. Read More
About Customer	The customer is a regional healthcare organization with several hospitals and offices that serve more than 500,000 patients annually. Their IT infrastructure has a wide range of hardware and software systems to support clinical and administrative operations. The organization has a complex hybrid cloud environment with various software applications, such as electronic health record (EHR) systems, patient scheduling and billing systems, as well as clinical decision support tools. Additionally, the organization has invested millions of dollars protecting patient data. Read More
Solution	The organization chose Splunk Enterprise as a central platform and dashboard for collecting all the alerts across these different security tools. NETSCOUT’s partnership with Splunk brings the NetOps and SecOps teams together through a unified view of network and security events from NETSCOUT Omnis Cyber Intelligence (OCI) and nGeniusOne® in the Splunk SIEM portal. NETSCOUT OCI is a platform for Advanced Network Threat Detection and Response (NDR) that helps security teams easily detect, validate, investigate, and respond to threats. The NETSCOUT Omnis Cyber Intelligence App for Splunk helps teams perform network threat, risk detection, and cybersecurity incident investigation. Omnis™ CyberStream network instrumentation deployed in the hybrid cloud continuously capture packets and in realtime converts those packets into a reliable source of layer 2 – 7 metadata called Smart Data. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Real Time Analytics

Cybersecurity & Privacy - Network Security

Networks & Connectivity - Network Management & Analysis Software

Applicable Industries

Healthcare & Hospitals

Applicable Functions

Maintenance

Quality Assurance

Use Cases

Cybersecurity

Edge Computing & Edge Intelligence

Predictive Maintenance

Services

Data Science Services

System Integration

Challenge

The regional healthcare organization was struggling with an overload of alerts from various security tools, making coordination difficult and error-prone. The Mean-Time-to-Resolution (MTTR) was significantly higher than desired, sometimes reaching multiple weeks. The security operation center (SOC) analysts were constantly switching between security tools, spending too much time bouncing back and forth rather than quickly finding Indicators of Compromise (IoCs) to stop attacks. Coordination between the various security tools was poor and sometimes nonexistent. All these tools had excellent GUIs, but they were designed only to provide functional value within their own cybersecurity feature set and did not share data with context. What was needed was a way to quickly correlate data across multiple tools.

About Customer

The customer is a regional healthcare organization with several hospitals and offices that serve more than 500,000 patients annually. Their IT infrastructure has a wide range of hardware and software systems to support clinical and administrative operations. The organization has a complex hybrid cloud environment with various software applications, such as electronic health record (EHR) systems, patient scheduling and billing systems, as well as clinical decision support tools. Additionally, the organization has invested millions of dollars protecting patient data.

Solution

The organization chose Splunk Enterprise as a central platform and dashboard for collecting all the alerts across these different security tools. NETSCOUT’s partnership with Splunk brings the NetOps and SecOps teams together through a unified view of network and security events from NETSCOUT Omnis Cyber Intelligence (OCI) and nGeniusOne® in the Splunk SIEM portal. NETSCOUT OCI is a platform for Advanced Network Threat Detection and Response (NDR) that helps security teams easily detect, validate, investigate, and respond to threats. The NETSCOUT Omnis Cyber Intelligence App for Splunk helps teams perform network threat, risk detection, and cybersecurity incident investigation. Omnis™ CyberStream network instrumentation deployed in the hybrid cloud continuously capture packets and in realtime converts those packets into a reliable source of layer 2 – 7 metadata called Smart Data.

Impact #1	Alert prioritization across security tools enabled teams to focus on the most critical Indicators of Compromise (IoCs).
Impact #2	Better intelligence for faster detection, investigation, and remediation and reduced Mean-Time-to-Resolution (MTTR).
Impact #3	Improved network operations (NetOps) and Security Operations (SecOps) collaboration.

Impact #1

Alert prioritization across security tools enabled teams to focus on the most critical Indicators of Compromise (IoCs).

Impact #2

Better intelligence for faster detection, investigation, and remediation and reduced Mean-Time-to-Resolution (MTTR).

Impact #3

Improved network operations (NetOps) and Security Operations (SecOps) collaboration.

Benefit #1	Reduced MTTR in some cases from several hours to minutes.
Benefit #2	Increased productivity through faster detection, investigation, and remediation.

Benefit #1

Reduced MTTR in some cases from several hours to minutes.

Benefit #2

Increased productivity through faster detection, investigation, and remediation.

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Overview

Hospital Achieves Enhanced Security Posture and Reduced OPEX with NETSCOUT and Splunk Integration

Operational Impact

Quantitative Benefit