GoodData Case Studies HIMSS Analytics Makes a Healthy Upgrade

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	HIMSS Analytics Makes a Healthy Upgrade GoodData

HIMSS Analytics Makes a Healthy Upgrade

GoodData

Technology Category	Analytics & Modeling - Real Time Analytics
Applicable Industries	Healthcare & Hospitals
Applicable Functions	Business Operation Sales & Marketing
Use Cases	Real-Time Location System (RTLS)
Services	Data Science Services
Challenge	HIMSS Analytics is a global healthcare advisor, providing guidance and market intelligence solutions that move the industry forward with insight to enable better health through use of IT. Prior to their collaboration with GoodData, clients could only download data into their spreadsheet or database programs, or view their reports as PDFs. As a result, the information was difficult to disseminate; many clients had to rely on their tech teams to download the data and send it to the appropriate managers. Also, the system only provided standard reporting with no customization features, so individual users were unable to drill down to the specific information they needed to make decisions. In addition, even minor changes had to be made by the development team, typically requiring four to six months. New features and updates required similarly long. Read More
About Customer	HIMSS Analytics is a global healthcare advisor, providing guidance and market intelligence solutions that move the industry forward with insight to enable better health through use of IT. Key decision makers and influencers across various healthcare sectors depend on HIMSS Analytics’ resources, benchmarks, predictive models and assessment tools to improve decision–making regarding health IT strategic road mapping, market strategy and optimization. HIMSS Analytics is a part of HIMSS (Healthcare Information and Management Systems Society). Through HIMSS Analytics’ suite of benchmarks, customers receive guidance via a series of models, assessment tools and advisory services. Read More
Solution	HIMSS Analytics began the formal process of looking at data distribution vendors. GoodData offered a solution that delivered on all technical requirements, enabling users to build reports on their own, with a user-friendly interface that produced clean, easy-to-read outputs. Implementation began and the company launched its go-to-market rollout just five months later. The new analytics distribution platform puts the power of report design in users’ hands while also saving them time. HIMSS Analytics can now focus on continuously iterating to improve and enhance their offerings, as new features and updates occur in 2-4 weeks instead of the 4–6 months they used to require. The company can quickly respond to customer requests to meet their business needs. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Real Time Analytics

Applicable Industries

Healthcare & Hospitals

Applicable Functions

Business Operation

Sales & Marketing

Use Cases

Real-Time Location System (RTLS)

Services

Data Science Services

Challenge

HIMSS Analytics is a global healthcare advisor, providing guidance and market intelligence solutions that move the industry forward with insight to enable better health through use of IT. Prior to their collaboration with GoodData, clients could only download data into their spreadsheet or database programs, or view their reports as PDFs. As a result, the information was difficult to disseminate; many clients had to rely on their tech teams to download the data and send it to the appropriate managers. Also, the system only provided standard reporting with no customization features, so individual users were unable to drill down to the specific information they needed to make decisions. In addition, even minor changes had to be made by the development team, typically requiring four to six months. New features and updates required similarly long.

About Customer

HIMSS Analytics is a global healthcare advisor, providing guidance and market intelligence solutions that move the industry forward with insight to enable better health through use of IT. Key decision makers and influencers across various healthcare sectors depend on HIMSS Analytics’ resources, benchmarks, predictive models and assessment tools to improve decision–making regarding health IT strategic road mapping, market strategy and optimization. HIMSS Analytics is a part of HIMSS (Healthcare Information and Management Systems Society). Through HIMSS Analytics’ suite of benchmarks, customers receive guidance via a series of models, assessment tools and advisory services.

Solution

HIMSS Analytics began the formal process of looking at data distribution vendors. GoodData offered a solution that delivered on all technical requirements, enabling users to build reports on their own, with a user-friendly interface that produced clean, easy-to-read outputs. Implementation began and the company launched its go-to-market rollout just five months later. The new analytics distribution platform puts the power of report design in users’ hands while also saving them time. HIMSS Analytics can now focus on continuously iterating to improve and enhance their offerings, as new features and updates occur in 2-4 weeks instead of the 4–6 months they used to require. The company can quickly respond to customer requests to meet their business needs.

Impact #1	Improved Relationships and Increased Client Retention: More people within client organizations are using the analytics and benefiting from the insights it offers. As a result, HIMSS sees an improved retention rate and more satisfied customers.
Impact #2	Serving a Broader Audience: HIMSS Analytics Logic offers an analytics engine that allows clients to easily gain crucial insights to guide your healthcare IT strategies and to target opportunities.
Impact #3	Enabling DIY Customization: Collaborating with GoodData allows unprecedented levels of customization that users can do themselves. Clients don’t have to request changes from the development team anymore.

Impact #1

Improved Relationships and Increased Client Retention: More people within client organizations are using the analytics and benefiting from the insights it offers. As a result, HIMSS sees an improved retention rate and more satisfied customers.

Impact #2

Serving a Broader Audience: HIMSS Analytics Logic offers an analytics engine that allows clients to easily gain crucial insights to guide your healthcare IT strategies and to target opportunities.

Impact #3

Enabling DIY Customization: Collaborating with GoodData allows unprecedented levels of customization that users can do themselves. Clients don’t have to request changes from the development team anymore.

Benefit #1	Existing clients report 40% of users logging on every day.
Benefit #2	Decreased development time from 6-month to 2-week release cycles.

Benefit #1

Existing clients report 40% of users logging on every day.

Benefit #2

Decreased development time from 6-month to 2-week release cycles.

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Overview

HIMSS Analytics Makes a Healthy Upgrade

Operational Impact

Quantitative Benefit