Bentley Case Studies Highways England Streamlines Road Management with IoT Solution, Saving GBP 7 Million Annually
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Highways England Streamlines Road Management with IoT Solution, Saving GBP 7 Million Annually

Bentley
Functional Applications - Computerized Maintenance Management Systems (CMMS)
Functional Applications - Enterprise Asset Management Systems (EAM)
Cement
Construction & Infrastructure
Logistics & Transportation
Maintenance
Traffic Monitoring
Transportation Simulation
System Integration
Highways England, a company owned by the Secretary of State for Transport in the United Kingdom, is responsible for operating and maintaining the motorways and major “trunk” A-roads that make up England’s Strategic Road Network (SRN). The SRN spans 4,300 miles of roadways and includes various structures such as bridges, tunnels, drainage systems and technology assets. Despite representing only 2 percent of the total road length in England, it carries around one third of all motor vehicle traffic and two thirds of all road freight in England, amounting to over 4 million vehicles per day. Managing road closures across the SRN costs the government GBP 140.4 million every year. Highways England sought to reduce costs, maintain the key performance indicator of at least 97 percent lane availability at all times, and manage the closures more effectively and expediently. The organization aimed to reduce 3,600 lane closures each year, potentially saving around GBP 7 million per year.
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Highways England is a company owned by the Secretary of State for Transport in the United Kingdom. It is responsible for operating, maintaining, and advancing the Strategic Road Network (SRN) of England, which spans 4,300 miles of motorways and trunk roads. The SRN carries around one third of all motor vehicle traffic and two thirds of all road freight in England, amounting to over 4 million vehicles per day. The organization is investing GBP 12.16 billion on the network over the next five years, developing highways and upgrading 1,580 miles of existing motorways to Smart Motorways, where the hard shoulder is occasionally opened to traffic to increase capacity.
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Highways England replaced its legacy systems and created a Network Occupancy Management System (NOMS), developed with AssetWise. NOMS is a cloud-based system that provides real-time updates and transparency to all stakeholders, the local authorities, and the public. It tracks the status of the closure in real-time and informs relevant stakeholders as soon as possible, ensuring the closure takes place without any issues. If an event occurs that could result in a delay to the re-opening of the road, NOMS communicates with senior managers and initiates necessary actions that will return the network to a free-flowing state as quickly as possible. AssetWise was used to visualize all the data, including road furniture, geotechnical, structural, and drainage assets. The application’s ability to manage, control, distribute, and archive all types of information related to infrastructure assets increased efficiency for Highways England.
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With the implementation of NOMS, Highways England has seen a significant boost in operational efficiency. The system has enabled digital collaboration and workflows across the business, including with local authorities, third parties, and the traveling public. Complex and time-consuming processes have been replaced with automated systems. NOMS provides a cloud-based, single-source solution to all internal and external stakeholders and integrates the needs and access levels of each user. As a result, workers have access at all times and can share information in real-time, no matter their location. The system also shares the road closure event data with the police and the traveling public, even sharing information to customers via social media so that drivers can be kept abreast of any road work or delays instantaneously.
Reduced the number of lane closures by 3,600 per year
Expected return on investment of 1,651 percent in the first year
Potential savings of GBP 7 million per year
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