IBM
Case Studies
High-Volume Service Parts Management Success with IBM and SAP
Overview
High-Volume Service Parts Management Success with IBM and SAPIBM |
Functional Applications - Enterprise Resource Planning Systems (ERP) Functional Applications - Warehouse Management Systems (WMS) | |
Automotive Transportation | |
Procurement Warehouse & Inventory Management | |
Last Mile Delivery Service Parts Management | |
System Integration Testing & Certification | |
Operational Impact
The solution developed by IBM and SAP proved to be highly effective in managing high-volume service parts operations in complex, multi-tier networks. The performance and scalability tests demonstrated the solution's ability to handle more than 10,000 order lines per hour, even in the most complex scenarios. The solution was also able to address a special request from a major German automotive manufacturer with a critical load requirement for order fulfillment. The successful conclusion of the tests assured the quality of the product and its integration with the supporting infrastructure. The solution also demonstrated its ability to support the strategic goals of an automotive manufacturer, including revenue growth through increased customer retention and brand loyalty, competitive differentiation through greater organizational agility and adaptability, superior visibility into parts operations across the entire service parts supply chain, and better collaboration with suppliers, partners, customers, and employees. | |
Quantitative Benefit
The solution can handle more than 10,000 order lines per hour in the most complex scenarios. | |
The solution can process a weekly parts planning volume of 2 million part locations within 24 hours. | |
The solution can create 150,000 sales order lines in an hour. | |