InVision
Case Studies
Herman Miller: A Case Study in Digital Design and IoT Integration
Overview
Herman Miller: A Case Study in Digital Design and IoT IntegrationInVision |
Analytics & Modeling - Computer Vision Software Robots - Collaborative Robots | |
Buildings Retail | |
Product Research & Development Sales & Marketing | |
Experimentation Automation Time Sensitive Networking | |
Testing & Certification | |
Operational Impact
The operational results of Herman Miller's approach to digital design were significant. The company was able to maintain its strong design heritage while successfully transitioning into the digital space. The process-oriented approach allowed the company to tackle large projects with small teams, ensuring that the company's design vision was maintained throughout the process. The use of tools like InVision for design reviews, feedback collection, and prototyping helped streamline the design process and foster collaboration. However, the company also recognized the potential drawbacks of a centralized design team, such as the possibility of becoming opaque and less collaborative across functions, and the risk of disconnecting from technical requirements when isolated from engineers. To mitigate these risks, the company is working towards adding more in-house software engineering expertise with the goal of fully integrated product and platform teams. | |