Brightpearl
Case Studies
Henchman's Growth Journey with Brightpearl's Retail Operating System
Overview
Henchman's Growth Journey with Brightpearl's Retail Operating SystemBrightpearl |
Platform as a Service (PaaS) - Application Development Platforms | |
Consumer Goods Retail | |
Retail Store Automation Theft Detection | |
System Integration | |
Operational Impact
The implementation of Brightpearl's Retail Operating System allowed Henchman to handle a sustained spike in orders during the pandemic without any operational hiccups. The system's seamless integration with Henchman's Magento-powered website enabled real-time data transfer, ensuring efficient order management. The powerful Automation Engine, along with other features like intuitive analytics, accounting, and CRM, not only improved operational efficiency but also significantly reduced labor costs and errors. This operational efficiency has positioned Henchman for further growth and expansion into new industries. | |
Quantitative Benefit
199% increase in revenue in 2019/20 | |
Ranked 31st on the Lightning 50's list of fastest growing online brands | |
The Automation Engine saves the average customer two months every year | |