Case Studies Helping A National Retail Chain Improve On-Time Delivery to Stores

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	Helping A National Retail Chain Improve On-Time Delivery to Stores

Helping A National Retail Chain Improve On-Time Delivery to Stores

Technology Category	Analytics & Modeling - Predictive Analytics Functional Applications - Fleet Management Systems (FMS) Sensors - GPS
Applicable Industries	Retail Transportation
Applicable Functions	Logistics & Transportation Warehouse & Inventory Management
Use Cases	Fleet Management Predictive Maintenance Supply Chain Visibility
Services	System Integration Training
Challenge	Averitt Express, a leading provider of freight transportation and supply chain management, faced a scheduling challenge for a national chain of restaurants and retail stores. Averitt operates a dedicated fleet for retail deliveries from the customer’s distribution center near Nashville, TN, to over 600 retail locations across 45 states. The complexity of the transportation operation, with each store typically receiving multiple deliveries per week based on demand, created variability in delivery times and routes. This variability made it difficult for store managers to ensure team members were on-site and available to unload trucks without having underutilized staff waiting around. Accurate, predictive visibility into delivery times was critical for store managers to schedule store labor effectively. Read More
About Customer	Averitt Express is a leading provider of freight transportation and supply chain management services, with an international reach to more than 100 countries. The company is committed to continuous improvement and exceeding customer expectations. One of Averitt’s long-standing customers is a national chain of restaurants and retail stores. Averitt operates a dedicated fleet for this customer, handling retail deliveries from a distribution center near Nashville, TN, to over 600 retail locations across 45 states. The customer relies on Averitt for timely and efficient deliveries to ensure smooth operations at their retail locations. Read More
Solution	FourKites provided a solution by integrating Averitt’s loads onto the FourKites platform using a proven, repeatable integration process and a dedicated onboarding team. Key Averitt personnel were trained as superusers to operate the platform autonomously, leveraging FourKites’ tools and capabilities. This integration provided granular visibility into delivery times, helping Averitt deliver a tech-enabled customer offering that optimized labor costs for its customer. Additionally, Averitt rolled out a new notification service, equipping the customer’s store managers with FourKites access via iPads, allowing them to track shipments from departure to delivery. This enhanced visibility and tracking capability significantly improved the customer’s ability to manage store labor effectively. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Predictive Analytics

Functional Applications - Fleet Management Systems (FMS)

Sensors - GPS

Applicable Industries

Retail

Transportation

Applicable Functions

Logistics & Transportation

Warehouse & Inventory Management

Use Cases

Fleet Management

Predictive Maintenance

Supply Chain Visibility

Services

System Integration

Training

Challenge

Averitt Express, a leading provider of freight transportation and supply chain management, faced a scheduling challenge for a national chain of restaurants and retail stores. Averitt operates a dedicated fleet for retail deliveries from the customer’s distribution center near Nashville, TN, to over 600 retail locations across 45 states. The complexity of the transportation operation, with each store typically receiving multiple deliveries per week based on demand, created variability in delivery times and routes. This variability made it difficult for store managers to ensure team members were on-site and available to unload trucks without having underutilized staff waiting around. Accurate, predictive visibility into delivery times was critical for store managers to schedule store labor effectively.

About Customer

Averitt Express is a leading provider of freight transportation and supply chain management services, with an international reach to more than 100 countries. The company is committed to continuous improvement and exceeding customer expectations. One of Averitt’s long-standing customers is a national chain of restaurants and retail stores. Averitt operates a dedicated fleet for this customer, handling retail deliveries from a distribution center near Nashville, TN, to over 600 retail locations across 45 states. The customer relies on Averitt for timely and efficient deliveries to ensure smooth operations at their retail locations.

Solution

FourKites provided a solution by integrating Averitt’s loads onto the FourKites platform using a proven, repeatable integration process and a dedicated onboarding team. Key Averitt personnel were trained as superusers to operate the platform autonomously, leveraging FourKites’ tools and capabilities. This integration provided granular visibility into delivery times, helping Averitt deliver a tech-enabled customer offering that optimized labor costs for its customer. Additionally, Averitt rolled out a new notification service, equipping the customer’s store managers with FourKites access via iPads, allowing them to track shipments from departure to delivery. This enhanced visibility and tracking capability significantly improved the customer’s ability to manage store labor effectively.

Impact #1	The integration provided granular visibility into delivery times, helping Averitt deliver a tech-enabled customer offering.
Impact #2	Store managers were empowered with FourKites access via iPads, allowing them to track shipments from departure to delivery.
Impact #3	Averitt’s key personnel were trained as superusers, enabling them to operate the FourKites platform autonomously.

Impact #1

The integration provided granular visibility into delivery times, helping Averitt deliver a tech-enabled customer offering.

Impact #2

Store managers were empowered with FourKites access via iPads, allowing them to track shipments from departure to delivery.

Impact #3

Averitt’s key personnel were trained as superusers, enabling them to operate the FourKites platform autonomously.

Benefit #1	Averitt operates a dedicated fleet for retail deliveries to over 600 retail locations across 45 states.
Benefit #2	The FourKites platform calculates the industry’s most precise ETAs, updated every 15 minutes.
Benefit #3	The integration process allowed Averitt to get up and running in weeks with out-of-the-box integrations.

Benefit #1

Averitt operates a dedicated fleet for retail deliveries to over 600 retail locations across 45 states.

Benefit #2

The FourKites platform calculates the industry’s most precise ETAs, updated every 15 minutes.

Benefit #3

The integration process allowed Averitt to get up and running in weeks with out-of-the-box integrations.

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Overview

Helping A National Retail Chain Improve On-Time Delivery to Stores

Operational Impact

Quantitative Benefit