SwipeGuide Case Studies HEINEKEN's Digital Transformation with SwipeGuide for Enhanced Operational Efficiency

Edit This Case Study Record

	HEINEKEN's Digital Transformation with SwipeGuide for Enhanced Operational Efficiency SwipeGuide

HEINEKEN's Digital Transformation with SwipeGuide for Enhanced Operational Efficiency

SwipeGuide

Technology Category	Functional Applications - Manufacturing Execution Systems (MES) Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries	Education Equipment & Machinery
Applicable Functions	Logistics & Transportation Maintenance
Use Cases	Augmented Reality Last Mile Delivery
Services	Testing & Certification Training
Challenge	HEINEKEN, a global brewing company, was seeking ways to improve efficiency in its brewery operations. The company was facing challenges in delivering essential operational knowledge to the shop floor. The traditional methods of knowledge sharing were time-consuming and often led to confusion among machine operators. The company was also struggling with ensuring that the instructions provided to the operators were the most current version. Furthermore, the company wanted to capture, review, and implement the knowledge of its experts - the employees who use these machines on a daily basis. The challenge was to find a solution that could provide instant knowledge, be easy to use, and allow for immediate access to the most current information. Read More
About Customer	HEINEKEN is a global brewing company with 106 breweries worldwide. The company aims to continuously improve efficiency in its brewery operations. HEINEKEN uses SwipeGuide to deliver digital standard work that empowers knowledge sharing throughout a global value chain. The company is committed to maintaining high-quality content with ongoing support in the form of train-the-trainer programs and content reviews at regular intervals. HEINEKEN also uses a methodology known as 5S to qualify and standardize hygiene, cleanliness, and the efficiency. Read More
Solution	HEINEKEN adopted SwipeGuide, a digital platform that delivers standard work instructions to operators. The platform uses an automatic QR code generator, allowing machine operators to simply scan a code on their machine to access the work instruction they need for the task at hand. The work instructions are presented in a simple, visual interface that is easy to use. The platform also ensures that the instructions at hand are the most current version. HEINEKEN also uses SwipeGuide to capture, review, and implement the knowledge of its experts. The platform integrates with a wide variety of shop floor apps to boost overall productivity, communication effectiveness, skills management, and performance. Furthermore, HEINEKEN uses SwipeGuide to standardize and improve knowledge for frontline teams. Edits can be made to a work instruction from the production line, and the updated standards are instantly in the hands of employees. Read More Log in to view content
Contents

Technology Category

Functional Applications - Manufacturing Execution Systems (MES)

Platform as a Service (PaaS) - Application Development Platforms

Applicable Industries

Education

Equipment & Machinery

Applicable Functions

Logistics & Transportation

Maintenance

Use Cases

Augmented Reality

Last Mile Delivery

Services

Testing & Certification

Training

Challenge

HEINEKEN, a global brewing company, was seeking ways to improve efficiency in its brewery operations. The company was facing challenges in delivering essential operational knowledge to the shop floor. The traditional methods of knowledge sharing were time-consuming and often led to confusion among machine operators. The company was also struggling with ensuring that the instructions provided to the operators were the most current version. Furthermore, the company wanted to capture, review, and implement the knowledge of its experts - the employees who use these machines on a daily basis. The challenge was to find a solution that could provide instant knowledge, be easy to use, and allow for immediate access to the most current information.

About Customer

HEINEKEN is a global brewing company with 106 breweries worldwide. The company aims to continuously improve efficiency in its brewery operations. HEINEKEN uses SwipeGuide to deliver digital standard work that empowers knowledge sharing throughout a global value chain. The company is committed to maintaining high-quality content with ongoing support in the form of train-the-trainer programs and content reviews at regular intervals. HEINEKEN also uses a methodology known as 5S to qualify and standardize hygiene, cleanliness, and the efficiency.

Solution

HEINEKEN adopted SwipeGuide, a digital platform that delivers standard work instructions to operators. The platform uses an automatic QR code generator, allowing machine operators to simply scan a code on their machine to access the work instruction they need for the task at hand. The work instructions are presented in a simple, visual interface that is easy to use. The platform also ensures that the instructions at hand are the most current version. HEINEKEN also uses SwipeGuide to capture, review, and implement the knowledge of its experts. The platform integrates with a wide variety of shop floor apps to boost overall productivity, communication effectiveness, skills management, and performance. Furthermore, HEINEKEN uses SwipeGuide to standardize and improve knowledge for frontline teams. Edits can be made to a work instruction from the production line, and the updated standards are instantly in the hands of employees.

Impact #1	The implementation of SwipeGuide has transformed HEINEKEN's operational efficiency. The platform's easy-to-use interface and instant access to the most current information have increased the confidence of both supervisors and operators. The ability to capture, review, and implement the knowledge of its experts has empowered the employees and improved the overall productivity. The integration of SwipeGuide with other shop floor apps has boosted communication effectiveness, skills management, and performance. The platform has also facilitated the implementation of daily coaching sessions and One Point Lessons, further enhancing the operational efficiency. Moreover, the company has been able to maintain high-quality content with ongoing support in the form of train-the-trainer programs and content reviews at regular intervals.

Impact #1

The implementation of SwipeGuide has transformed HEINEKEN's operational efficiency. The platform's easy-to-use interface and instant access to the most current information have increased the confidence of both supervisors and operators. The ability to capture, review, and implement the knowledge of its experts has empowered the employees and improved the overall productivity. The integration of SwipeGuide with other shop floor apps has boosted communication effectiveness, skills management, and performance. The platform has also facilitated the implementation of daily coaching sessions and One Point Lessons, further enhancing the operational efficiency. Moreover, the company has been able to maintain high-quality content with ongoing support in the form of train-the-trainer programs and content reviews at regular intervals.

Benefit #1	106 Breweries worldwide are using SwipeGuide.
Benefit #2	35K+ Instructions are available on the platform.
Benefit #3	189K+ Monthly views on the platform.

Benefit #1

106 Breweries worldwide are using SwipeGuide.

Benefit #2

35K+ Instructions are available on the platform.

Benefit #3

189K+ Monthly views on the platform.

Download PDF Version

Overview

HEINEKEN's Digital Transformation with SwipeGuide for Enhanced Operational Efficiency

Operational Impact

Quantitative Benefit