Alludo Case Studies Heidelberger Druckmaschinen AG Streamlines Technical Writing with Corel DESIGNER

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	Heidelberger Druckmaschinen AG Streamlines Technical Writing with Corel DESIGNER Alludo

Heidelberger Druckmaschinen AG Streamlines Technical Writing with Corel DESIGNER

Alludo

Applicable Industries	Education Equipment & Machinery
Applicable Functions	Maintenance Sales & Marketing
Use Cases	Additive Manufacturing Inventory Management Virtual Training
Services	System Integration Training
Challenge	Heidelberger Druckmaschinen AG, a leading print manufacturing equipment company, faced a significant challenge in managing the technical complexity of their printing machines. The company had to deal with the creation of operating and maintenance manuals, spare parts catalogues, and thousands of illustrations and graphics. Until 2005, they used the Interleaf Publishing System for manuals and Mondello illustrations software for catalogues. However, the underlying content management system proved inadequate for their needs. The company sought a future-proof graphics tool that could handle their extensive needs, particularly in terms of transferring existing data from Mondello and Interleaf systems. They also needed a tool that could effectively interface with various CAD systems and other solutions. Read More
About Customer	Heidelberger Druckmaschinen AG is a traditional company established in 1850, based in Heidelberg, Germany. It is a market leader in sheet-fed offset printing machines with approximately 20,000 employees worldwide. The company's headquarters integrates the R&D, Administration, Sales and Marketing departments and is located just 12 kilometres from its assembly unit in Wiesloch-Walldorf, the city with the world's largest printing machine plant. The company is known for its technical complexity, producing sophisticated printing machines and creating extensive operating and maintenance manuals, spare parts catalogues, and thousands of illustrations and graphics. Read More
Solution	Heidelberger Druckmaschinen AG developed a corporate SAP-based solution and chose Corel DESIGNER as their graphics tool after a six-month evaluation period. Corel DESIGNER's comprehensive feature set was found to be perfectly suited to the extensive needs of the technical writing team. The company also benefited from a close collaboration with Corel, the Canadian graphics software editor. Corel addressed the manufacturer's needs by developing a 'freehand lasso feature' that allows users to quickly and precisely extract parts that standard tools could only capture inaccurately. The company also created standardized templates to ensure consistency across all departments and illustrators. Corel DESIGNER fully supports industry-wide file formats—CGM, TIFF and PDF—as well as future-oriented formats such as SVG. For training purposes, the company relied on the 'train the trainer' principle, with employees passing on their knowledge to their colleagues after a three-day Corel-led training session. Read More Log in to view content
Contents

Applicable Industries

Education

Equipment & Machinery

Applicable Functions

Maintenance

Sales & Marketing

Use Cases

Additive Manufacturing

Inventory Management

Virtual Training

Services

System Integration

Training

Challenge

Heidelberger Druckmaschinen AG, a leading print manufacturing equipment company, faced a significant challenge in managing the technical complexity of their printing machines. The company had to deal with the creation of operating and maintenance manuals, spare parts catalogues, and thousands of illustrations and graphics. Until 2005, they used the Interleaf Publishing System for manuals and Mondello illustrations software for catalogues. However, the underlying content management system proved inadequate for their needs. The company sought a future-proof graphics tool that could handle their extensive needs, particularly in terms of transferring existing data from Mondello and Interleaf systems. They also needed a tool that could effectively interface with various CAD systems and other solutions.

About Customer

Heidelberger Druckmaschinen AG is a traditional company established in 1850, based in Heidelberg, Germany. It is a market leader in sheet-fed offset printing machines with approximately 20,000 employees worldwide. The company's headquarters integrates the R&D, Administration, Sales and Marketing departments and is located just 12 kilometres from its assembly unit in Wiesloch-Walldorf, the city with the world's largest printing machine plant. The company is known for its technical complexity, producing sophisticated printing machines and creating extensive operating and maintenance manuals, spare parts catalogues, and thousands of illustrations and graphics.

Solution

Heidelberger Druckmaschinen AG developed a corporate SAP-based solution and chose Corel DESIGNER as their graphics tool after a six-month evaluation period. Corel DESIGNER's comprehensive feature set was found to be perfectly suited to the extensive needs of the technical writing team. The company also benefited from a close collaboration with Corel, the Canadian graphics software editor. Corel addressed the manufacturer's needs by developing a 'freehand lasso feature' that allows users to quickly and precisely extract parts that standard tools could only capture inaccurately. The company also created standardized templates to ensure consistency across all departments and illustrators. Corel DESIGNER fully supports industry-wide file formats—CGM, TIFF and PDF—as well as future-oriented formats such as SVG. For training purposes, the company relied on the 'train the trainer' principle, with employees passing on their knowledge to their colleagues after a three-day Corel-led training session.

Impact #1	The implementation of Corel DESIGNER has brought significant operational benefits to Heidelberger Druckmaschinen AG. The tool's comprehensive feature set has proven to be perfectly suited to the extensive needs of the technical writing team. The close collaboration with Corel has resulted in the development of features that address the manufacturer's specific pain points, such as the 'freehand lasso feature'. The creation of standardized templates has ensured consistency across all departments and illustrators. The tool's support for industry-wide and future-oriented file formats has ensured proper interfacing with various CAD systems and other solutions. The 'train the trainer' principle has enabled effective knowledge transfer among employees. The company has also achieved full file compatibility and seamless collaboration across departments.

Impact #1

The implementation of Corel DESIGNER has brought significant operational benefits to Heidelberger Druckmaschinen AG. The tool's comprehensive feature set has proven to be perfectly suited to the extensive needs of the technical writing team. The close collaboration with Corel has resulted in the development of features that address the manufacturer's specific pain points, such as the 'freehand lasso feature'. The creation of standardized templates has ensured consistency across all departments and illustrators. The tool's support for industry-wide and future-oriented file formats has ensured proper interfacing with various CAD systems and other solutions. The 'train the trainer' principle has enabled effective knowledge transfer among employees. The company has also achieved full file compatibility and seamless collaboration across departments.

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Overview

Heidelberger Druckmaschinen AG Streamlines Technical Writing with Corel DESIGNER

Operational Impact