New Relic Case Studies HealthifyMe Enhances App Performance and Reduces Costs with IoT
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HealthifyMe Enhances App Performance and Reduces Costs with IoT

New Relic
Cement
Healthcare & Hospitals
Demand Planning & Forecasting
Time Sensitive Networking
System Integration
HealthifyMe, a health and fitness app based in India, was facing a significant challenge in managing its growing user base, particularly during peak periods such as after Diwali, Christmas, and the New Year. The app, which has over 35 million downloads and 1500-plus nutrition, fitness, and yoga coaches, was experiencing a two to three times spike in traffic during these periods, causing a tremendous system load. Additionally, the company was also dealing with the challenge of streamlining COVID-19 vaccination bookings when the government rollout was launched for people in India under the age of 45. The booking slots were in short supply, and the team needed to build a feature that would allow people to find nearby vaccination slots with ease.
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Founded in 2012 in Bengaluru, India, HealthifyMe is a revolutionary health and fitness app that aims to transform a billion lives using the power of AI and human empathy. The app is changing how people stay fit, eat clean, and build a lasting and healthy lifestyle. With over 35 million downloads and 1500-plus nutrition, fitness, and yoga coaches, HealthifyMe has carved out a niche in South East Asia, and is looking to conquer the global market. It also has a B2B wing through which it connects with over 100 companies across India to deliver employee wellness solutions.
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To address these challenges, HealthifyMe turned to New Relic, a software analytics company. With New Relic, HealthifyMe was able to create a single source of truth based on real-time data, which was integral to enhancing developer productivity and creating a sense of ownership among its developers. The technology also helped the company ensure peak demand performance and enhance system resilience. As a result, the technology team was able to spend more time developing new features instead of firefighting. In addition to supporting the transformation of HealthifyMe’s DevOps team, New Relic also helped to break down team silos and improve the Site Reliability Engineering (SRE) function. Looking forward, HealthifyMe plans to mature its observability footprint by leveraging New Relic’s advanced capabilities through its DataPlus offering, including vulnerability management.
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The implementation of New Relic's technology has had a significant impact on HealthifyMe's operations. With enhanced system resilience and the ability to ensure peak demand performance, the technology team now spends more time developing new features instead of firefighting. This has accelerated application modernisation while improving user experience. In addition, New Relic has helped to break down team silos and improve the Site Reliability Engineering (SRE) function. Access to data has been democratised, with dashboards created for both engineering and wider business functions. This unified observability experience has led to faster innovation and has been integral in enhancing developer productivity and creating a sense of ownership among its developers.
10% reduction in overall costs
10% overall performance improvement
Scaled to support over two times usual traffic amount during peak periods
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