NETSCOUT Case Studies Healthcare Organization Enables Visibility at Scale

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	Healthcare Organization Enables Visibility at Scale NETSCOUT

Healthcare Organization Enables Visibility at Scale

NETSCOUT

Technology Category	Networks & Connectivity - Network Management & Analysis Software
Applicable Industries	Healthcare & Hospitals
Applicable Functions	Business Operation
Use Cases	Remote Asset Management
Services	System Integration
Challenge	The healthcare organization was embarking on a multi-million-dollar rollout of a new electronic health record (EHR) management system. The IT team was tasked with ensuring a flawless introduction of the new system. They designed a comprehensive network readiness program, which included upgrading the service assurance platform to monitor and triage network performance issues. This required achieving deep packet visibility, so everything would be visible on the network. The IT leadership needed to be confident that any visibility solution would deliver true copies of the traffic to the monitoring tools, to guarantee a seamless rollout of the new EHR application. Read More
About Customer	The customer is a healthcare organization that specializes in treatment and research. The organization depends on the accuracy, availability, and security of its healthcare records to maintain high standards in patient care. As part of its commitment to providing top-notch healthcare services, the organization recently embarked on a multi-million-dollar rollout of a new electronic health record (EHR) management system. The organization's IT team was tasked with ensuring a flawless introduction of the new system, which required a comprehensive network readiness program and deep packet visibility. Read More
Solution	The IT team chose to deploy NETSCOUT nGenius packet flow switches to aggregate and deliver the traffic to the service assurance system. They chose NETSCOUT’s flagship product, the nGenius Packet Flow Switch (PFS) 6010 series model. Two units each are deployed, 1 in each of the two data centers, both providing 100G and 10G interfaces, with 100G on the network side and 10G on the monitoring tool side. The nGenius PFS 6010 proved itself to be up to the task, maintaining critical visibility for the service assurance platform, and giving the IT team the confidence that the traffic the application monitoring tools are processing represents a true and complete picture of what is happening on the network. Read More Log in to view content
Contents

Technology Category

Networks & Connectivity - Network Management & Analysis Software

Applicable Industries

Healthcare & Hospitals

Applicable Functions

Business Operation

Use Cases

Remote Asset Management

Services

System Integration

Challenge

The healthcare organization was embarking on a multi-million-dollar rollout of a new electronic health record (EHR) management system. The IT team was tasked with ensuring a flawless introduction of the new system. They designed a comprehensive network readiness program, which included upgrading the service assurance platform to monitor and triage network performance issues. This required achieving deep packet visibility, so everything would be visible on the network. The IT leadership needed to be confident that any visibility solution would deliver true copies of the traffic to the monitoring tools, to guarantee a seamless rollout of the new EHR application.

About Customer

The customer is a healthcare organization that specializes in treatment and research. The organization depends on the accuracy, availability, and security of its healthcare records to maintain high standards in patient care. As part of its commitment to providing top-notch healthcare services, the organization recently embarked on a multi-million-dollar rollout of a new electronic health record (EHR) management system. The organization's IT team was tasked with ensuring a flawless introduction of the new system, which required a comprehensive network readiness program and deep packet visibility.

Solution

The IT team chose to deploy NETSCOUT nGenius packet flow switches to aggregate and deliver the traffic to the service assurance system. They chose NETSCOUT’s flagship product, the nGenius Packet Flow Switch (PFS) 6010 series model. Two units each are deployed, 1 in each of the two data centers, both providing 100G and 10G interfaces, with 100G on the network side and 10G on the monitoring tool side. The nGenius PFS 6010 proved itself to be up to the task, maintaining critical visibility for the service assurance platform, and giving the IT team the confidence that the traffic the application monitoring tools are processing represents a true and complete picture of what is happening on the network.

Impact #1	Enabled a strategic approach to application performance management during a critical EHR rollout
Impact #2	Provided deep packet visibility to a new service assurance platform
Impact #3	Achieved a solid foundation for long-term development of a unified packet plane – for future expansion of service assurance and security monitoring

Impact #1

Enabled a strategic approach to application performance management during a critical EHR rollout

Impact #2

Provided deep packet visibility to a new service assurance platform

Impact #3

Achieved a solid foundation for long-term development of a unified packet plane – for future expansion of service assurance and security monitoring

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Overview

Healthcare Organization Enables Visibility at Scale

Operational Impact