Case Studies
Healthcare Industry Case Study Maintainance and Support Service Organization Change Requests
Overview
Analytics & Modeling - Predictive Analytics Application Infrastructure & Middleware - Data Exchange & Integration Functional Applications - Enterprise Resource Planning Systems (ERP) | |
Healthcare & Hospitals Software | |
Business Operation Quality Assurance | |
Predictive Quality Analytics Process Control & Optimization Remote Asset Management | |
Software Design & Engineering Services System Integration Training | |
Operational Impact
The implementation of Ultimus Workflow led to a significant decrease in processing time, allowing Northrop Grumman to handle change requests more efficiently. | |
The risk of errors was reduced, resulting in fewer requests and improved compliance with MSSO standards. | |
The ability to simulate new processes in a sandbox environment allowed for risk-free testing and adjustments, ensuring smooth transitions and continuous improvement. | |
Quantitative Benefit
Decreased processing time by 30%. | |
Reduced error rate by 25%. | |
Improved request handling efficiency by 20%. | |