Action1 Case Studies Health Access for All Streamlines Software Deployment with Action1

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	Health Access for All Streamlines Software Deployment with Action1 Action1

Health Access for All Streamlines Software Deployment with Action1

Action1

Technology Category	Platform as a Service (PaaS) - Application Development Platforms Platform as a Service (PaaS) - Device Management Platforms
Applicable Industries	Education Healthcare & Hospitals
Use Cases	Intelligent Packaging Inventory Management
Challenge	Angeles Community Health Center (ACHC), a nonprofit organization providing medical, dental, and behavioral health care services, was facing a significant challenge in managing software deployment across its 150 staff members spread across four locations. The IT Director, Mike Straffin, was tasked with the responsibility of managing all the organization’s computers and ensuring efficient deployment of software applications and updates. The existing manual approaches, such as Group Policy, proved to be ineffective, leading to a pressing need for a more efficient solution. The urgency for a solution escalated when Mike received a request to deploy WebEx to all machines within a short notice of two days. Read More
About Customer	Health Access for All, also known as Angeles Community Health Center (ACHC), is a community-based nonprofit organization based in Los Angeles, California. The organization is committed to providing high-quality medical, dental, and behavioral health care services and education in an environment of caring, respect, and dignity. ACHC operates across four locations in Los Angeles and employs about 150 staff members. The IT infrastructure of the organization is managed by Mike Straffin, the IT Director, who is responsible for managing all the organization’s computers. Read More
Solution	In response to the challenge, Mike turned to Action1, a recommendation from his peers. After a quick session with an Action1 engineer, Mike discovered that the platform could not only help him deploy software and manage updates but also provide a wealth of other useful functionality, including reporting, endpoint management, and more. Action1 streamlined the software deployment process by automatically connecting to the agent and installing the software behind the scenes. This automation saved significant time per machine, adding up to about one day every week. Additionally, Action1 provided robust patch management, enabling Mike to automate patching across all his remote and in-office endpoints. Its intelligent policies allowed him to establish a process that met his organization’s needs and ensured timely installation of all updates, thereby enhancing security. Read More Log in to view content
Contents

Technology Category

Platform as a Service (PaaS) - Application Development Platforms

Platform as a Service (PaaS) - Device Management Platforms

Applicable Industries

Education

Healthcare & Hospitals

Use Cases

Intelligent Packaging

Inventory Management

Challenge

Angeles Community Health Center (ACHC), a nonprofit organization providing medical, dental, and behavioral health care services, was facing a significant challenge in managing software deployment across its 150 staff members spread across four locations. The IT Director, Mike Straffin, was tasked with the responsibility of managing all the organization’s computers and ensuring efficient deployment of software applications and updates. The existing manual approaches, such as Group Policy, proved to be ineffective, leading to a pressing need for a more efficient solution. The urgency for a solution escalated when Mike received a request to deploy WebEx to all machines within a short notice of two days.

About Customer

Health Access for All, also known as Angeles Community Health Center (ACHC), is a community-based nonprofit organization based in Los Angeles, California. The organization is committed to providing high-quality medical, dental, and behavioral health care services and education in an environment of caring, respect, and dignity. ACHC operates across four locations in Los Angeles and employs about 150 staff members. The IT infrastructure of the organization is managed by Mike Straffin, the IT Director, who is responsible for managing all the organization’s computers.

Solution

In response to the challenge, Mike turned to Action1, a recommendation from his peers. After a quick session with an Action1 engineer, Mike discovered that the platform could not only help him deploy software and manage updates but also provide a wealth of other useful functionality, including reporting, endpoint management, and more. Action1 streamlined the software deployment process by automatically connecting to the agent and installing the software behind the scenes. This automation saved significant time per machine, adding up to about one day every week. Additionally, Action1 provided robust patch management, enabling Mike to automate patching across all his remote and in-office endpoints. Its intelligent policies allowed him to establish a process that met his organization’s needs and ensured timely installation of all updates, thereby enhancing security.

Impact #1	The implementation of Action1 resulted in a streamlined software deployment process, saving significant time and effort for the IT Director. The platform's automation capabilities eliminated the need for manual intervention, thereby increasing efficiency. Moreover, the robust patch management feature of Action1 enhanced the organization's security by ensuring timely installation of all updates. The platform also provided additional functionalities such as reporting, endpoint management, and a remote desktop, giving Mike more control and visibility. This not only increased his productivity but also improved his work experience. The all-in-one Remote Monitoring and Management (RMM) system of Action1 met all the critical needs of the organization, providing a simple and headache-free solution.

Impact #1

The implementation of Action1 resulted in a streamlined software deployment process, saving significant time and effort for the IT Director. The platform's automation capabilities eliminated the need for manual intervention, thereby increasing efficiency. Moreover, the robust patch management feature of Action1 enhanced the organization's security by ensuring timely installation of all updates. The platform also provided additional functionalities such as reporting, endpoint management, and a remote desktop, giving Mike more control and visibility. This not only increased his productivity but also improved his work experience. The all-in-one Remote Monitoring and Management (RMM) system of Action1 met all the critical needs of the organization, providing a simple and headache-free solution.

Benefit #1	Saved 10–15 minutes per machine on software deployment, adding up to about one day every week.
Benefit #2	Enabled efficient deployment of WebEx to all machines within a short notice of two days.
Benefit #3	Automated patching across all remote and in-office endpoints, ensuring timely installation of all updates.

Benefit #1

Saved 10–15 minutes per machine on software deployment, adding up to about one day every week.

Benefit #2

Enabled efficient deployment of WebEx to all machines within a short notice of two days.

Benefit #3

Automated patching across all remote and in-office endpoints, ensuring timely installation of all updates.

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Overview

Health Access for All Streamlines Software Deployment with Action1

Operational Impact

Quantitative Benefit